- To build and maintain good relationship with customers.
- Responsible to provide consultation for new and existing patients with comprehensive aesthetic treatment plans.
- Work together with the Management and Sales Team to achieve sales target.
- Provide medical aesthetic care to patients (For example: facial wash, photo taking, post treatment care, up-selling products, follow-ups and etc).
- Ensure customers comfort and satisfaction throughout their therapy experience.
- Handle documentation, phone calls, basic administration duties and appointments.
- Collaborating with the staff to keep the work area clean and create a pleasant atmosphere for the clients .
- Manage patient’s expectations, explain procedures, follow-up with post procedure care and results.
- Ensure all equipment is properly sanitized & treatment rooms are clean, tidy, and calm working environment.
- Check that all necessary products are in sufficient quantities.
Job Requirements
- Minimum a Diploma or equivalent.
- Preferred working experience in aesthetics or beauty industry.
- Preferably with experience in providing facial treatment.
- Knowledge of skincare products, treatments and current industry trends.
- Work proactively, with a high sense of responsibility, dedication and teamwork.
- Good interpersonal skills.
- Excellent verbal & written communication skills in tri-lingual are preferred.
- Good work attitude and willing to learn.
- Proficiency in Microsoft Office and POS systems.
- Pleasant appearance and friendly personality.
- Ability to pick up job procedures quickly, and complete the job assigned properly.
BENIFITS
- Personal Commission
- Education support
- Uniform & Training Provided
- Bonus / yearly increment based on performance
- Early confirmation based on performance
- Miscellaneous allowance
- KWSP, SOCSO & EIS
- Monthly Celebration
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Your application will include the following questions:
Do you have professional experience providing facial treatments? How many years' experience do you have as a Beauty Consultant? Which of the following languages are you fluent in? Do you have experience in a sales role? Do you have customer service experience?