Beauty Coach – Isetan KLCC 1

Groupe Clarins; Kuala Lumpur; On-site; MYR 33,000 - 54,000; Full time

Benefits offered by this job

Attractive Salary Remuneration Package

13% EPF

Contractual & Performance Bonus

Seasons Giftings

Job summary

Groupe Clarins is hiring a Beauty Coach based at Isetan KLCC in Kuala Lumpur. You will greet customers, listen to concerns and offer personalised beauty advice, building trust with every guest.

Requirements include at least one year of retail experience or fresh graduates welcome, fluency in English, and a passion for beauty and skincare. A pleasant personality and teamwork are essential.

Qualifications

• At least one year of relevant retail experience or fresh graduates welcomed.
• English language proficiency is required; additional languages a plus.
• Passionate about beauty and skincare with a positive attitude.

Responsibilities

• Deliver customer service as per Clarins standards.
• Recruit new customers to Clarins and drive loyalty.
• Participate in store operation tasks and follow product KPI insights.

Skills

Retail experience

English speaking

Customer service

Team player

Tools

Product KPI

Sales reporting

Job description

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Beauty Coach - Isetan KLCC

Ready to bring passion into your career?

Clarins Group is a trusted French family-owned company, a leader in skincare and make-up, operating in more than 150 countries.

We are looking for a Beauty Coach to be based in Isetan KLCC.

The Senior / Beauty Coach (SBC) is Clarins’ primary ambassador for continuing this legacy. She attends to customers, listens to their concerns, gives relevant beauty advice and cultivates trusting relationships with each of them.

Therefore, an essential part of the SBC’s/BC’s role lies in her ability to communicate and bond with her customers in special moments of intimacy and sharing. Every SBC /BC needs to listen closely to what the customer needs and give her advice about our products in a way that makes the customer feel special.

Customer Services

• Deliver customer service as per Clarins standards
• Recruit new customers to Clarins
• Drive loyalty and repeat purchase of existing customers

Product, Inventory & Follow Up Skills

• Participate in the store operation tasks as assigned
• Have the basic knowledge on selling product by franchise and study the Product KPI and personal sales report

About you:

Preferred qualifications:

• At least one (1) year relevant retail experience or fresh graduates are welcome to apply
• Able to speak English, additional language is a plus
• Passionate in beauty & skin care
• Have a pleasant personality, a positive attitude & a team player

About the benefits:

• Attractive Salary Remuneration Package & Perks
• 13% EPF
• Contractual & Performance Bonus
• Seasons Giftings

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women and to be recognized.To learn more about our group and our commitments to people, visit www.groupeclarins.com .

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).