Beauty Advisor

Esthetics International Group; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in beauty services is seeking individuals for a customer service role. The position involves engaging with customers, providing expert product recommendations, and achieving sales targets while maintaining high service standards. Ideal candidates should possess strong communication skills and a passion for beauty.

Benefits

Commission Payout

Staff purchase allowance

Qualifications

• Excellent customer service skills required.
• Ability to handle customer inquiries and complaints effectively.
• Experience in sales and beauty consultation is an advantage.

Responsibilities

• Greet and engage customers, providing personalized beauty advice.
• Achieve individual and store sales targets through effective product consultation.
• Perform product demonstrations and educate customers on skincare routines.

Skills

Customer Engagement

Sales Target Achievement

Product Knowledge

Communication

Job description

Job Responsibility

Customer Service

• Greet and engage customers in a friendly and professional manner.
• Understand customer needs and provide personalized beauty advice.
• Build strong customer relationships to encourage repeat business.
  
  

Product Consultation & Sales

• Provide expert product recommendations based on skin type and concerns.
• Explain product benefits, usage, and application techniques.
• Achieve individual and store sales targets.
  
  

Demonstrations & Applications

• Perform product demonstrations and basic makeup/skincare applications.
• Educate customers on proper skincare routines and product combinations.
  
  

Inventory & Merchandising

• Assist in stock monitoring and replenishment.
• Ensure product displays are clean, organized, and visually appealing.
• Follow company guidelines for promotional displays and new product launches.
  
  

Operational Support

• Handle POS transactions, returns, and exchanges professionally.
• Maintain cleanliness and hygiene of the counter or treatment area.
• Ensure compliance with store policies and company standards.
  
  

Job Requirements

Professional Consultation

• Attend to customer enquiry (phone call and walk in by giving excellent customer care and services
• Perform Speed Mapping analysis
• Serve & build rapport with customers
• Handing customers complaints
• Follow standard grooming & SQ & Employee handbook guideline
  
  

Job Benefits

• Commission Payout
• Staff purchase allowance