Beauty Advisor

Elitez Pte Ltd; Kuala Lumpur; On-site; MYR 36,000 - 51,000; Full time

Job summary

Elitez Pte Ltd is seeking a Beauty Advisor for its luxury skincare brand across multiple premium outlets in KL. You will greet customers, provide skincare consultations, and recommend products to meet individual needs in a premium in-store experience.

You should have a passion for beauty, enjoy helping customers look and feel their best, and be comfortable working retail hours including weekends. Prior experience in beauty retail or customer service is preferred, with strong communication and a

Qualifications

• Strong passion for beauty, skincare, and luxury retail service.
• Experience in beauty advisory, retail, or customer service preferred.
• Excellent communication and interpersonal skills.
• Positive, self-motivated team player.
• Ability to work independently and collaboratively; flexible retail hours including weekends.

Responsibilities

• Welcome customers with warmth and enthusiasm, creating a luxurious in-store experience.
• Demonstrate product usage and educate customers on skincare benefits.
• Drive sales by promoting products, promotions, and new launches.
• Process sales transactions accurately and manage after-sales services.
• Maintain a clean, organized store and monitor stock with Operations Team.
• Handle customer collections for online orders when required.
• Assist with additional store duties as assigned.

Skills

Beauty knowledge

Customer service

Communication

Teamwork

Proactive mindset

Well-groomed

Job description

Job Title: Beauty Advisor
Location: Midvalley / KLCC / Pavilion Bukit Bintang / Bandar Utama / Sunway Pyramid / IOI City Mall / Sunway Velocity / TRX
Industry: Luxury Skincare / Beauty

About the Role

We are looking for a passionate, customer-focused, and outgoing Beauty Advisor to join our prestigious luxury skincare / beauty team for various outlet. In this role, you will be the face of a world-renowned premium beauty brand, delivering exceptional skincare consultations and personalized product recommendations to every customer.

If you have a genuine love for beauty, a flair for connecting with people, and a drive to achieve sales targets, we want to hear from you!

Key Responsibilities

Welcome customers with warmth and enthusiasm, creating a luxurious and inviting in-store experience.

Demonstrate product usage and educate customers on skincare benefits and routines.

Drive sales by actively promoting products, promotions, and new launches.

Process sales transactions accurately and manage after-sales services, including exchanges and customer follow-ups.

Maintain a clean, organized, and visually appealing store environment, including product displays and testers.

Monitor stock levels on the floor and coordinate with the Operations Team for inventory replenishment.

Handle customer collections for online orders when required.

Assist with additional store duties and responsibilities as assigned.

Requirements

Strong passion for beauty, skincare, and the luxury retail service industry.

Prior experience in beauty advisory, retail, or customer service is highly preferred.

Excellent communication and interpersonal skills with a warm, approachable demeanor.

Dedicated team player with a positive, self-motivated mindset.

Ability to work effectively both independently and collaboratively.

Proactive problem-solver with a strong can-do attitude.

Well-groomed and presentable, with a genuine interest in helping customers look and feel their best.

Flexibility to work retail hours, including weekends and public holidays.