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An established industry player seeks a proactive Operations Assistant to support onboarding new suppliers and resellers. This role involves coordinating with various internal departments to ensure compliance and maintain accurate partner records. The ideal candidate will have excellent organizational skills and a basic understanding of account management principles. As part of a dynamic team, you will gain valuable experience in a fast-growing digital goods platform, contributing to a vibrant and collaborative work environment. If you're eager to learn and grow in the gaming industry, this opportunity is perfect for you.
Assist the BD team in onboarding new suppliers and resellers, including documentation collection, contract handling, and internal system registration.
Coordinate with Legal, Finance, and Purchasing teams to ensure smooth onboarding and compliance. Maintain accurate and up-to-date partner records in our internal systems.
Prepare and manage partner-related paperwork such as agreements, pricing sheets, product listings, and supporting documents.
Ensure proper documentation flow, storage, and traceability for audit and compliance purposes.
Monitor onboarding and operational checklists to ensure timely task completion.
Assist in preparing regular partner reports, product updates, and basic issue tracking.
Work with BD executives to maintain good partner relationships and drive engagement.
Liaise with internal departments including Purchasing, Finance, Customer Service, and Product teams to support partner-related requests.
Proactively learn about SEAGM’s product offerings, market categories, and partnership models.
Shadow senior BD team members and gradually build toward handling partners independently.
Job Requirements:
Fresh graduates are welcome; 1–2 years of relevant experience is a plus.
Diploma or Bachelor's degree in Business, Management, or any related field.
Familiarity with documentation processes such as contracts, invoices, pricing sheets.
Basic knowledge of account management principles and customer service etiquette.
Excellent organizational and time management skills.
Proficient in Microsoft Excel / Google Sheets and able to communicate professionally with both internal and external stakeholders.
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Your application will include the following questions:
SEA Gamer Mall Sdn Bhd is an established global digital goods and services platform for gamers, game developers, and publishers. The company has a global footprint with 4 offices worldwide in Malaysia, China, Thailand, and Indonesia. Our platform is the fastest-growing online game digital trading and services platform in Southeast Asia over the past 10 years. Founded in 2007 and headquartered in Malaysia, SEA Gamer Mall is an MSC Status company backed by investors. For more information, please visit https://corp.seagm.com/
SEA Gamer Mall Sdn Bhd is an established global digital goods and services platform for gamers, game developers, and publishers. The company has a global footprint with 4 offices worldwide in Malaysia, China, Thailand, and Indonesia. Our platform is the fastest-growing online game digital trading and services platform in Southeast Asia over the past 10 years. Founded in 2007 and headquartered in Malaysia, SEA Gamer Mall is an MSC Status company backed by investors. For more information, please visit https://corp.seagm.com/
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Perks and benefits include Medical, Dental, Sports (e.g., Gym), Annual Leave, Optical Allowance, and Family Outing Day.
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What can I earn as an Operations Assistant?