Barista & Customer Experience Specialist

Baskbear Coffee; Selangor; On-site; MYR 27,000 - 40,000; Full time

Job summary

Bask Bear Coffee in Malaysia is seeking a friendly cafe crew member to brew coffee or tea, serve drinks to customers, and assist in food preparation following standard recipes. You will explain Bask Bear products clearly and promote upsell opportunities to enhance guest experience.

Maintain cleanliness, sanitize all work areas, restock supplies, and ensure SOP-compliant operations. Duties include preparing dishes, plating on trays, and keeping the dining area tidy.

Qualifications

• To brew coffee or tea and to serve the drinks to customers.
• Ensure every drink served to customers is made with passion and has the highest quality standards by following the SOP.

Responsibilities

• Able to explain all Bask Bear products clearly to customers, and to promote/upsell the products at all times.
• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
• Assist in food preparation by following standard recipes.
• Assure the cleanliness and sanitization of all work areas such as countertops.
• Arrange for ovens and cooking ranges to be set at proper heat levels.
• Place prepared dishes and platters on trays to make them ready for serving.
• Clean and sanitize kitchen floors, ovens, and other cooking equipment periodically.

Job description

Bask Bear Coffee in Malaysia is seeking a friendly cafe crew member to brew coffee or tea, serve drinks to customers, and assist in food preparation following standard recipes. You will explain Bask Bear products clearly and promote upsell opportunities to enhance guest experience.

Maintain cleanliness, sanitize all work areas, restock supplies, and ensure SOP-compliant operations. Duties include preparing dishes, plating on trays, and keeping the dining area tidy.