Barista

Glimbite Holdings Sdn Bhd; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading beverage company in Puchong is seeking a passionate Tea Barista to join their team. The role involves preparing signature tea beverages, providing exceptional customer service, and maintaining a clean workspace. Ideal candidates should possess strong communication skills and a desire to learn in a fast-paced environment. Fresh graduates are encouraged to apply, and benefits include medical insurance and opportunities for training in China.

Benefits

Staff purchase privilege

Medical Insurance

On-The-Job training

Opportunity to be trained in China

Monthly performance bonus

Festival gifts

Company contribution of EPF, SOSCO, EIS

Career development opportunities

Friendly team

Qualifications

• Able to converse in English, Bahasa Malaysia and Mandarin.
• Passionate about tea and beverages with a strong desire to learn and grow.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Responsibilities

• Prepare and serve Heytea’s signature tea and beverages according to company standards.
• Provide excellent customer service by engaging with customers in a friendly manner.
• Maintain cleanliness and organization of the workspace and customer areas.
• Work closely with team members to ensure smooth daily operations.
• Follow health, safety, and hygiene standards to ensure a safe working environment.

Skills

Customer Service

Attention to Detail

Time Management

Communication Skills

Organization

Cleaning and maintenance

Education

SPM/Certificate in hospitality or related field

Job description

Overview

Join Heytea, the global leader in milk tea, as a Tea Barista in our Puchong outlet. We are looking for enthusiastic individuals passionate about delivering exceptional customer service and crafting high-quality beverages. As a Tea Barista, you will be responsible for preparing Heytea’s signature drinks, ensuring a clean and efficient work environment, and creating memorable experiences for our customers.

Responsibilities

• Beverage Preparation: Prepare and serve Heytea’s signature tea and beverages according to company recipes and standards. Ensure accuracy and consistency in beverage preparation and presentation.

• Customer Service: Provide excellent customer service by greeting and engaging with customers in a friendly manner. Recommend beverages and menu items based on customers' preferences. Handle customer inquiries and resolve complaints professionally and efficiently.

• Store Operations: Maintain cleanliness and organization of the workspace, equipment, and customer areas. Assist with opening and closing procedures, including stock replenishment and preparation. Monitor inventory levels and notify the supervisor of any shortages.

• Team Collaboration: Work closely with team members to ensure smooth daily operations. Support colleagues during busy periods and assist with other tasks as needed.

• Compliance & Safety: Follow health, safety, and hygiene standards to ensure a safe working environment. Adhere to Heytea’s Standard Operating Procedures (SOPs) and quality assurance guidelines.

Qualifications

• SPM/Certificate or higher in hospitality, F&B, or a related field. Fresh graduates are welcome to apply.
• Able to converse in English, Bahasa Malaysia and Mandarin.
• Required skills: Customer Service, Attention to Detail, Time Management, Communication Skills, Organization, Cleaning and maintenance.
• Prior experience as a barista or in the F&B industry is an advantage but not mandatory.
• Ability to work in a fast-paced environment while maintaining attention to detail. Excellent customer service and interpersonal skills. Basic knowledge of F&B operations and equipment handling.
• Personal traits: Passionate about tea and beverages with a strong desire to learn and grow. Friendly, positive, and able to work well in a team. Flexible and willing to work shifts, weekends, and public holidays. Adaptable to Heytea’s corporate culture and standards.

Benefits

• Staff purchase privilege on all products including festive merchandising.
• Medical Insurance.
• On-The-Job training.
• Opportunity to be trained in China.
• Monthly performance bonus.
• Festival gifts.
• Company contribution of EPF, SOSCO, EIS.
• Career development opportunities.
• Friendly team.