Job Responsibility
Beverage Preparation
- Prepare and serve Heyteaâs signature tea and beverages according to company recipes and standards.
- Ensure accuracy and consistency in beverage preparation and presentation.
Customer Service
- Provide excellent customer service by greeting and engaging with customers in a friendly manner.
- Recommend beverages and menu items based on customers' preferences.
- Handle customer inquiries and resolve complaints professionally and efficiently.
Store Operations
- Maintain cleanliness and organization of the workspace, equipment, and customer areas.
- Assist with opening and closing procedures, including stock replenishment and preparation.
- Monitor inventory levels and notify the supervisor of any shortages.
Team Collaboration
- Work closely with team members to ensure smooth daily operations.
- Support colleagues during busy periods and assist with other tasks as needed.
Compliance & Safety
- Follow health, safety, and hygiene standards to ensure a safe working environment.
- Adhere to Heyteaâs Standard Operating Procedures (SOPs) and quality assurance guidelines.
Job Requirements
Brand: Heytea
Location: Puchong
Join Heytea, the global leader in milk tea, as a Tea Barista in our Puchong outlet! We are looking for enthusiastic individuals passionate about delivering exceptional customer service and crafting high-quality beverages. As a Tea Barista, you will be responsible for preparing Heyteaâs signature drinks, ensuring a clean and efficient work environment, and creating memorable experiences for our customers.
- SPM/Certificate or higher in hospitality, F&B, or a related field.
- Fresh graduates are welcome to apply.
- Able to converse in English, Bahasa Malaysia and Mandarin.
- Prior experience as a barista or in the F&B industry is an advantage but not mandatory.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent Customer Service and Interpersonal Skills.
- Basic knowledge of F&B operations and equipment handling.
- Personal Traits
- Passionate about tea and beverages with a strong desire to learn and grow.
- Friendly, positive, and able to work well in a team.
- Flexible and willing to work shifts, weekends, and public holidays.
- Adaptable to Heyteaâs corporate culture and standards.
Job Benefits
- Staff purchase privilege on all products including festive merchandising.
- Medical Insurance.
- On-The-Job training.
- Opportunity to be trained in China.
- Monthly performance bonus.
- Festival gifts.
- Company contribution of EPF, SOSCO, EIS.
- Career development opportunities.
- Friendly team.