Banca Administration Senior Executive (6-months contract)

Zurich; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

Zurich is seeking a dedicated operations manager to define and manage processes supporting transaction processing and administrative functions. The ideal candidate should have a degree in Business Administration or Finance, with at least 3-5 years of relevant experience in bancassurance or banking operations. This role emphasizes continuous improvement and alignment with organizational values, providing opportunities for career growth within Zurich.

Qualifications

• 3-5 years of experience in bancassurance administration or banking operations.
• Strong understanding of bancassurance sector dynamics.
• Proficient in operational management and strategic implementation.

Responsibilities

• Oversee operational policies, ensuring alignment with organizational goals.
• Drive operational standards and best practices.
• Consult with leaders for operational development and continuous improvement.

Skills

Knowledge of banking products

Knowledge of insurance products

Operational management

Leadership

Continuous improvement

Education

Bachelor's degree in Business Administration

Bachelor's degree in Finance

Bachelor's degree in Banking

Job description

Job Summary

Defines and manages the processes and management systems within operational functions to support transaction processing and other administrative activities to ensure goals are in alignment with the organizations objectives.

Job Accountabilities - Key Accountabilities

• Ensures that operational and system policies and procedures are implemented and monitored.
• Drive the implementation of appropriate operating standards and principles across operations, sharing of best practice and commercial benefit.
• Develop and establish a cost-effective and appropriate operating model across all operational functions as well as value-adding key performance indicators, business metrics and external benchmarking data to enable decision making.
• Ensure objectives and priorities are aligned with the organization’s vision, objectives and priorities, and the actions of the team are aligned with organizational values.
• Develop a culture of continuous improvement and learning, and consult with other managers to understand all necessary aspects and needs of operational development.
• Act as a senior point of contact for operational leaders and business stakeholders, participate in leadership team meetings to provide specialist guidance and enable the implementation of policy, projects and change initiatives.

Job Qualifications

Required:

• Bachelor's degree in Business Administration, Finance, Banking, or a related field.
• 3-5 years of experience in bancassurance administration, banking operations, or a similar role in the financial services sector.
• Strong knowledge of insurance and banking products, especially in the bancassurance space.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

• Location(s): MY - Kuala Lumpur
• Schedule: Full Time
• Recruiter name: Eilma Fatehah Sabri