Bakery Manager

Lotus's Malaysia; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading bakery chain in Johor, Malaysia is seeking a Bakery Supervisor to oversee daily operations, ensuring high-quality baked goods and excellent customer service. You will manage a team, maintain hygiene standards, and meet product freshness requirements. The ideal candidate has a diploma in Baking or Culinary Arts and 3–5 years of baking experience, with at least one year in a supervisory role.

Qualifications

• Minimum 3–5 years of practical baking experience, including at least 1 year in a supervisory role.
• Ability to work effectively in a fast-paced environment while handling multiple tasks.
• Familiarity with health, safety, and food hygiene regulations.

Responsibilities

• Manage daily operations of the bakery department and ensure quality production.
• Train bakery associates in best practices for baking and food safety.
• Provide exceptional customer service and handle inquiries about bakery products.

Skills

Leadership and communication skills

Baking techniques

Time management

Education

Diploma or certification in Baking or Culinary Arts

Job description

Responsible for leading and managing the daily operations of the bakery department, ensuring consistent production of high-quality baked goods, adherence to hygiene standards, and the delivery of outstanding customer satisfaction.

• Ensure all products meet established quality and freshness standards.
• Maintain inventory levels, manage orders, and minimize waste effectively.
• Ensure compliance with safety and hygiene regulations in the bakery area.
• Supervise and train bakery associates to uphold best practices in baking and food safety.
• Plan and manage the production schedule for the bakery team, ensuring timely preparation of items.
• Provide exceptional customer service and handle customer inquiries related to bakery products.

Job Requirements;

• Diploma or certification in Baking, Culinary Arts, or a related field.
• Minimum 3–5 years of practical baking experience, including at least 1 year in a supervisory role.
• Strong knowledge of baking techniques, equipment, and recipes for bread, pastries, and cakes.
• Proven leadership and communication skills with the ability to guide, motivate, and develop team members.
• Ability to work effectively in a fast-paced environment while handling multiple tasks.
• Familiarity with health, safety, and food hygiene regulations and ensuring compliance at all times.