BACK OFFICE agent with English (B2) - social media ninja

AmRest Holdings SE; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading social media brand in Kuala Lumpur is seeking a Back Office agent with strong English skills to support customers and maintain a safe online community. The role requires excellent computer proficiency and availability for training. The position offers a civil contract, competitive hourly rate, and access to the MyBenefit platform. Work in a friendly, innovative environment with opportunities for personal and professional development.

Benefits

Fully paid implementation training

MyBenefit platform access

Provision for top performing agents

Qualifications

• Strong English skills (B2).
• Excellent computer proficiency.
• Availability for training and weekends.

Responsibilities

• Supporting customers of a well-known social media brand.
• Answering emails and chat inquiries in English.

Job description

Overview

BACK OFFICE agent with English (B2) – social media ninja. Join a leading social media brand and become Back Office agent! We're looking for someone with strong English skills and excellent computer proficiency to help us maintain a safe online community.

Responsibilities

• Supporting customers of a well-known social media brand.
• Answering emails and chat inquiries in English.

Requirements

• Availability for 9 days of implementation training and 5 days of mentoring after the training on site in Poznań - training starts 20.10.2025.
• Available for a minimum 140 hours and 2 weekends per month.

What we offer

• Fully paid implementation training.
• Civil contract for an indefinite period of time.
• Hourly rate of 30,50 PLN gross/hour.
• Schedule from Monday to Sunday from between 9 AM and 5 PM (after the training and mentoring period).
• Modern office in the center of Poznań with cool rooftop view! (Maraton Office, Królowej Jadwigi 43, Poznań).

What more can you get?

• MyBenefit platform access (you can exchange points for Multisport card, LuxMed healthcare or codes for other services such as shopping, travel, massage or food and many more).
• Provision for top performing agents.
• Cooperation in a friendly, innovative and multinational environment giving you the opportunity to improve your language and personal skills.
• Opportunity for development within the structures of our company.