Back-Of-House Service Crew

MESRA; Bandar Baru Bangi; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in food service is looking for a team member responsible for food preparation and kitchen management. This role involves cooking menu items, ensuring food safety, and collaborating with the front-of-house staff. Candidates should have at least 1 year of experience in fast food and possess good communication skills. Benefits include a competitive salary, medical coverage, and growth opportunities.

Benefits

Annual Leave

Comprehensive Medical Benefits

Dental and Optical

Insurance Coverage

Performance Bonus

Career Development

Qualifications

• SPM or equivalent; additional customer service or food handling training is a plus.
• Minimum 1 year of working experience in the pizza or fast food is preferred.

Responsibilities

• Prepare ingredients and cook menu items following SOPs.
• Monitor inventory levels and assist in deliveries.
• Follow food safety protocols and maintain cleanliness.

Skills

Communication

Interpersonal skills

Basic math skills

Team player

Education

SPM or equivalent

Basic food handling certification

Job description

Job Responsibility

Food Preparation & Cooking

• Prepare ingredients (e.g., cutting, marinating, thawing) based on prep lists.
• Cook menu items following SOPs for consistency in taste, portion, and quality.
• Assemble orders promptly and accurately during service times.
• Ensure timely replenishment of food items based on service demand.
• All products need to be prepared to Brand standards at all times. This includes the measurement of quantity as well as how the preparation is handled for all items in the restaurant.
• Speed with service.
  
  

Inventory Support

• Monitor inventory levels for kitchen supplies and raw materials.
• Assist in receiving, checking, and storing deliveries according to FIFO (First-In, First-Out) method.
• Report low stock, spoilage, or expired items to the Restaurant Manager.
  
  

Food Safety & Hygiene

• Follow all food safety protocols, including proper food handling, storage, labeling, and temperature checks.
• Use gloves, hairnets, and other PPE as per company and regulatory hygiene standards.
• Perform routine cleaning and sanitizing of kitchen equipment and utensils.
• Instructions as per the cleaning schedule need to be adhered to at all times.
• Paperwork and compliance checklists also need to be adhered to with no exceptions.
  
  

Kitchen Station Management

• Operate assigned kitchen stations (grill, fryer, salad bar, sandwich line, etc.) during shifts.
• Maintain cleanliness and readiness of workstations at all times.
• Perform opening and closing duties, including set-up and shutdown of equipment.
  
  

Team Collaboration

• Coordinate with front-of-house crew to ensure seamless order preparation and delivery.
• Provide support to other kitchen sections or switch stations when needed.
• Attend briefings, participate in training sessions, and support team targets.
  
  

Ad-hoc Responsibilities

• Support any ad-hoc tasks, special assignments, or projects as requested by the superior or the company.
• Remain flexible to support cross-company initiatives, internal events, audits, or urgent business priorities as needed.
  
  

Job Requirements

Education & Experience:

Qualifications

• SPM or equivalent; additional customer service or food handling training is a plus.
• Must be able to speak and understand basic English and Bahasa Malaysia.
  
  

Experience

• Minimum 1 year of working experience in the pizza or fast food is added advantage.
  
  

Skills & Competencies

• Basic food handling certification is an advantage.
• Good communication and interpersonal skills.
• Friendly, positive attitude with a customer-first mindset.
• Ability to work quickly and efficiently in a high-volume environment.
• Team player with a positive attitude.
• Basic math skills for handling payments and orders.
• Willing to work shifts, weekends, and public holidays.
  
  

Job Benefits

Perks & Benefits:

• Basic salary up to RM 2100 ++
• Annual Leave
• EPF, EIS and Socso
• Comprehensive Medical Benefits for Employees & Dependents
• Dental and Optical
• Insurance Coverage & Maternity Coverage
• Travelling and Meals Allowance - If needed
• Performance Bonus
• Career Development