Back of House Retail Associate - NIKE (Genting Premium Outlet)

Nike; Kampung Sungai Karang Darat; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading global sportswear brand is seeking a Back of House Athlete at Genting Premium Outlet, Malaysia. Responsibilities include delivering exceptional customer service, assisting store operations, and working collaboratively with the team. Ideal candidates should have strong communication skills, basic math proficiency, and a passion for sports. Join our team to experience the best of retail in a supportive environment.

Benefits

Access to latest Nike products

Competitive compensation and benefits package

Qualifications

• Must have or be pursuing a High School diploma.
• Able to effectively communicate in verbal and written English.
• One or more years of customer service and/or retail experience preferred.

Responsibilities

• Deliver world-class service to consumers.
• Assist in executing daily retail operations.
• Maintain knowledge of various store departments.

Skills

Customer service

Teamwork

Communication

Basic math functions

Education

High School diploma

Job description

WHO ARE WE LOOKING FOR?

Work Hard. Play Hard.

You're a natural leader, a motivator and always up for a challenge. Nike is looking for the next Back of House Athlete to join our team at Genting Premium Outlet.

Are you ready?

WHAT WILL YOU WORK ON?

As a Nike Direct Athlete, you are passionate about Nike products and services. You will demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom. You will deliver the best possible service and attention to all consumers. Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. You will develop positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events. You will model reliability and flexibility by being able to work varied hours and days to meet the needs of the business. You will maintain knowledge of various store departments and be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.

KNOW • EQUIP • ENGAGE • INSPIRE

As a Nike Direct Athlete, you provide world-class service to the consumer using the four service principles:

• KNOW: Build an authentic connection with consumers by getting to know them to guide their journey.
• EQUIP: Credible Athletes equip consumers through product and service knowledge and expertise.
• ENGAGE: Connect with consumers by inviting them to engage with Nike.
• INSPIRE: Inspire by creating an emotional connection to the brand between the consumer and Nike.

WHAT YOU BRING

• Must have or be pursuing a High School diploma
• Able to perform basic math functions, including addition, subtraction, multiplication, and division
• Able to effectively communicate in verbal and written English
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• One or more years of customer service and/or retail experience preferred

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.