AVP, HR Industrial Relations

UOB; Selayang Municipal Council; On-site; MYR 40,000 - 80,000; Full time

Job summary

Join a forward-thinking bank that values innovation and employee growth. As part of the UOB Innovation Hub, you will tackle complex employee relations issues and drive initiatives that promote diversity and inclusion. This role offers a unique opportunity to shape policies and foster a positive workplace culture in a dynamic banking environment. With a commitment to employee development and a supportive team, your contributions will make a significant impact on the organization’s growth and success. If you are passionate about HR and want to make a difference, this is the perfect opportunity for you.

Qualifications

• 5-8 years of experience in employee relations or HR, with a focus on Industrial Relations.
• Deep knowledge of Malaysian employment laws and regulations.

Responsibilities

• Manage and resolve complex employee relations issues and workplace conflicts.
• Develop and implement employee relations policies in compliance with laws.
• Conduct training on employment laws and foster a positive work environment.

Skills

Employee Relations

Conflict Resolution

Negotiation Skills

Interpersonal Skills

Communication Skills

Education

Bachelor's degree in Law

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories across Asia Pacific, Europe, and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way, which defines our unique culture and belief system, anchored on our values of being Honourable, Enterprising, United, and Committed, along with our people philosophy of Care, Growth, and Trust.

About The Department

UOB Innovation Hub 2 (InnoHub2) is a wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development, and support, InnoHub2 is expanding to deliver other business services to support the Bank’s growth ambition. We are seeking talented and motivated individuals to be part of the pioneer team leading the development and delivery of these new services.

As part of the InnoHub2 team, you will gain regional business exposure and work on Group initiatives. We are passionate about delivering trusted financial solutions that enable business growth. Join us for an exciting career progression with diverse opportunities at IH2.

Job Responsibilities

This position manages and resolves complex employee relations issues, provides guidance on policies, collaborates with legal counsel, engages with employees and related bodies like MEF, and conducts training on employment laws. The role involves monitoring trends, collaborating with HR for a cohesive experience, and supporting diversity, equity, and inclusion initiatives to foster a positive, inclusive workplace.

Duties/Responsibilities:

1. Investigate, manage, and resolve complex employee relations issues, including performance management, disciplinary inquiries, workplace conflicts, and harassment or discrimination allegations.
2. Provide guidance and coaching to leaders and managers on employee relations matters, ensuring consistency and fairness in policy application.
3. Develop, implement, and maintain employee relations policies, procedures, handbooks, and guidelines in compliance with employment laws and best practices.
4. Partner with legal counsel as needed to address employment-related legal issues and minimize risks.
5. Engage and collaborate with employee representative bodies, including various employee groups within UOB IH2, such as Taskforce members.
6. Conduct regular learning and development sessions for leaders and managers on employment laws and employee relations topics.
7. Monitor and analyze employee relations trends, proactively developing strategies to address potential issues.
8. Collaborate across HR functions to ensure a cohesive employee experience.
9. Assist in developing and implementing diversity, equity, and inclusion initiatives to create a supportive work environment.
10. Ensure compliance with corporate policies, laws, and regulations, staying updated on legislative changes.
11. Review and verify cases involving misconduct or employment issues reported to HR, liaising with relevant departments for investigation.
12. Prepare investigation reports for management evaluation.
13. Draft disciplinary correspondence, prosecute Domestic Inquiries, and provide internal disciplinary consultations.
14. Investigate and escalate staff grievances appropriately.
15. Provide counselling to employees on work-related problems.
16. Represent the Company in industrial disputes and attend to labour or IR cases as needed.
17. Establish relationships with industry players, legal practitioners, and relevant agencies.
18. Ensure adherence to employment laws, HR policies, and best practices to minimize risks.

Job Requirements

• Bachelor's degree in Law, Human Resources, Business Administration, or related field.
• 5-8 years of experience in employee relations, law, or HR, with at least 3 years in Industrial Relations, Employee Relations, or Union Relations, preferably in banking or GBS environment.
• Deep knowledge of Malaysian employment laws and regulations.
• Strong conflict resolution and negotiation skills.
• Excellent interpersonal and communication skills in Bahasa Malaysia and English.
• Experience in developing employee relations policies and procedures.
• Experience with foreign workers is highly advantageous.
• Ability to promote a positive work environment and foster team synergy.

Join the UOB Family

UOB is an equal opportunity employer. We do not discriminate based on age, race, gender, religion, sexual orientation, disability, or other non-merit factors. We are committed to providing accommodations during the recruitment process. Apply now and make a difference.