AVP - FXD Settlement Operations

Press Tab to Move to Skip to Content Link

We are looking for motivated and outstanding candidates to join the Financial Markets Operations (FMO) team. You will need passion, tenacity, and resilience in an ever-changing environment. We welcome graduates from a diverse range of degree disciplines. Bring your hard-working attitude, and we will invest in your learning and capabilities to be future leaders in our organization.

About Financial Markets Operations:
We are a global operations team supporting the financial markets business by providing operations solutions in foreign exchange, rates, commodities, credit markets, and financing and securities services. We operate in 40 countries and employ around 3,000 colleagues globally. Our mission is to support financial markets to increase return on tangible equity for our shareholders safely, sustainably, and securely.

Key Responsibilities

1. Strategy
   • Solve complex inquiries, conduct discovery and complete due diligence activities for client requests
   • Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
   • Participate in capacity planning to determine the production capacity needed daily to meet changing demands
   • Implement business plans, policies, and procedures that offer solutions and cost-saving opportunities
   • Organize leave coverage to ensure adequate resources for work continuity
   • Develop and implement business initiatives, client solutions, or projects within the country
   • Propose solutions to improve settlement processes, client service, or technology
2. Business
   • Deliver processing standards and expectations for FXMM operations
   • Manage processes and projects, negotiate with stakeholders, and assess issues related to confirmation/settlement
   • Provide sign-off for DOI to ensure process updates
   • Manage daily pre-settlement activities and coordinate with clients to assess service quality
3. Processes
   • Facilitate treasury operations for FXMM asset classes efficiently
   • Articulate various product and end-to-end operations for FX and Money Market products
   • Ensure KPIs, CST, and SLA are met
   • Resolve reconciliation breaks and customer queries timely
   • Investigate GL Suspense and Nostro account imbalances
   • Oversee high-value settlements
4. Risk Management
   • Update desk operating procedures regularly
   • Identify and resolve errors and omissions, including GL and Nostro imbalances
   • Aim to reduce processing errors
   • Ensure compliance with audit, risk control, and group standards
   • Report suspicious trades per Anti-Money Laundering policies
   • Assess risks in business decisions, uphold firm reputation, and ensure compliance and ethical standards

Skills and Experience

N/A

The Ideal Candidate:

• Degree or Diploma in Banking or equivalent
• Over 5 years of relevant banking operation experience
• Positive, agile, and well-rounded with collaboration and curiosity
• Strong problem-solving, data literacy, analytical, and judgment skills
• Good communication skills (written and verbal)
• Stakeholder management skills
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Experience in people leadership and process re-engineering/automation
• Customer-centric mindset focused on enhancing customer experience
• Flexible to shift hours (MESA/UK) from 12pm-10pm

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For over 170 years, we've worked to make a positive difference for clients, communities, and each other. We challenge the status quo, love a challenge, and seek new growth opportunities. We value diversity and inclusion, and celebrate the talents each individual brings.

Our purpose is to drive commerce and prosperity through diversity, and our brand promise is to be here for good. We live our core values by doing the right thing, never settling, and working better together.

What we offer

• Competitive salary and benefits supporting wellbeing
• Retirement, medical, and life insurance benefits
• Time-off including annual leave, parental/maternity leave, sabbatical, and volunteering leave
• Flexible working options
• Wellbeing support through digital platforms and programs
• Continuous learning opportunities
• An inclusive, respectful, and diverse work environment