AVP - AMH Fraud Operations

HSBC
Kuala Lumpur
MYR 60,000 - 100,000
Job description

Why join us?

High-Impact Leadership Role in Fraud Prevention:

  • As an Assistant Vice President (AVP) – Fraud Operations, you will have full accountability for fraud prevention and detection.
  • This role provides an opportunity to lead fraud risk strategy, investigations, and controls while ensuring compliance with global policies.
  • Your leadership will directly influence fraud mitigation efforts, helping to protect the bank from financial crime and reduce fraud-related losses.

Career Growth & Leadership Development:

  • This position provides exposure to senior stakeholders, regulatory bodies, and fraud mitigation strategy teams, offering a pathway to senior leadership roles.
  • You will develop leadership, strategic decision-making, and fraud risk management expertise in a complex financial environment.
  • The role offers an opportunity to mentor, coach, and build a high-performing fraud prevention team.

Strategic & Cross-Functional Exposure:

  • You will work closely with Compliance, Risk, Operations, Technology, and Business teams to strengthen fraud risk governance.
  • As a key fraud leader, you will play a critical role in shaping fraud risk strategies, ensuring alignment with global fraud policies.
  • You will have opportunities to drive automation, process improvements, and fraud monitoring enhancements.

Fast-Paced & Challenging Work Environment:

  • Fraud risks are evolving, making this a dynamic and intellectually stimulating role that requires agility and innovation.
  • You will handle fraud incidents, emerging threats, and regulatory compliance challenges while ensuring fraud risk resilience.
  • This role allows you to engage with external stakeholders, regulators, and industry experts, staying ahead of financial crime trends.

Opportunity to Enhance Operational Efficiency:

  • You will lead initiatives to reduce fraud-related losses, improve fraud detection processes, and enhance fraud risk controls.
  • The role provides the ability to optimize fraud risk reporting, governance, and operational effectiveness.
  • You will help develop policies, procedures, and key performance indicators (KPIs) to measure fraud risk management success.

What you’ll do:

Fraud Prevention & Risk Management:

  • Lead fraud prevention strategies, ensuring effective fraud detection, monitoring, and mitigation.
  • Establish fraud risk frameworks, policies, and controls that align with regulatory requirements and global fraud policies.
  • Analyze fraud trends, patterns, and emerging risks, developing strategies to counteract fraud threats.
  • Oversee fraud transaction monitoring, fraud alerts, and investigative procedures.

Leadership & Team Development:

  • Lead, coach, and mentor a fraud risk team, fostering a culture of excellence and accountability.
  • Develop fraud analysts and investigators, enhancing their expertise in fraud risk assessment and operational controls.
  • Ensure collaboration across teams to enhance fraud risk governance and stakeholder engagement.
  • Drive a high-performance work culture, motivating teams to achieve fraud risk management objectives.

Regulatory Compliance & Stakeholder Engagement:

  • Act as the Single Point of Contact (SPOC) for Fraud Operations, ensuring regulatory compliance.
  • Work closely with regulators, auditors, compliance teams, and governance committees on fraud-related matters.
  • Provide fraud risk reports, analysis, and insights to senior management and governance bodies.
  • Ensure adherence to anti-money laundering (AML) laws, fraud investigation protocols, and regulatory mandates.

Operational Efficiency & Fraud Risk Controls:

  • Monitor fraud risk indicators, key performance metrics (KPIs), and service-level agreements (SLAs) to ensure fraud prevention effectiveness.
  • Implement process improvements, automation, and fraud risk technology enhancements.
  • Ensure fraud operations are aligned with Business Continuity and Risk Resilience frameworks.
  • Oversee the review and optimization of fraud case management systems for improved efficiency.

Fraud Risk Governance & Reporting:

  • Establish governance frameworks to ensure timely fraud risk reporting and escalation protocols.
  • Analyze fraud data, generate insights, and provide recommendations to improve fraud detection and prevention strategies.
  • Lead fraud-related risk assessments, audits, and operational reviews.
  • Ensure compliance with internal policies, industry regulations, and fraud risk management best practices.
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