AV Technician

ibis, ibis Styles, ibis budget; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hospitality group is seeking a technician to install and maintain audio visual equipment at ibis Styles Sepang KLIA in Selangor, Malaysia. The role includes managing inventory, providing excellent service, and ensuring equipment safety. Ideal candidates will possess strong proactivity, integrity, and communication skills. Join us to contribute to memorable guest experiences in a dynamic environment.

Benefits

Career growth opportunities

Exclusive sector benefits

Qualifications

• Install and maintain audio visual equipment.
• Provide excellent equipment services.
• Manage inventory of equipment.
• Comply with hotel rules and procedures.

Responsibilities

• Set up and operate audio visual equipment.
• Test equipment for safety.
• Assist customers promptly and courteously.
• Attend regular training sessions.

Skills

Proactivity

Good judgment

Integrity

Communication

Job description

Company Description

Join us at Accor, where life pulses with passion! As a pioneer in responsible hospitality, the Accor Group manages more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. Each brand has its own personality, allowing you to find yourself, but all share a common goal: to innovate and challenge the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and team where you can be your true self. We offer a supportive space to grow, fulfill your potential, explore other professions, and pursue career opportunities worldwide, whether in your hotel or other hospitality settings.

Enjoy exclusive benefits tailored to the sector and beyond, along with recognition for your daily commitment.

Everything you do with us will have meaningful impact, creating lasting, memorable experiences for customers, colleagues, and the planet.

Hospitality is a work of heart. Join us and become a Heartist.

Job Description

The technician must be able to:

• Install and maintain audio visual equipment including display devices, projectors, televisions, camera systems, video teleconferencing systems (VTC), microphones, and speakers.
• Provide excellent equipment services to meet client expectations.
• Perform equipment storage and transportation activities safely and securely.
• Manage inventory of equipment, wirings, and accessories to prevent shortages.
• Set up and operate audio visual equipment for trainings, presentations, meetings, and conferences.
• Perform additions, removals, repairs, replacements, and inspections of equipment.
• Test equipment to ensure proper and safe operation.
• Comply with hotel rules and regulations and be aware of disciplinary procedures.
• Promote a helpful and professional image to customers, assisting promptly and courteously.
• Anticipate customer needs to enhance service quality and satisfaction.
• Assist colleagues as needed with a prompt, caring attitude.
• Be flexible in supporting other hotel areas based on business and customer needs.
• Familiarize with hotel emergency procedures and remain prepared for emergencies.
• Attend regular technical and skills training.
• Be familiar with operational standards and company documentation relevant to the role.
• Perform other duties as assigned.

Qualifications

• Be proactive and exercise good judgment in challenging situations.
• Act professionally and with integrity.
• Be transparent about motives, methods, and results.
• Own mistakes and share knowledge to prevent recurrence.
• Conduct business honestly and fairly.
• Keep sensitive information confidential.

Additional Information

Inspired Place for inspiring People

Embark on a new era of hospitality as ibis Styles Sepang KLIA opens on February 1, 2024. Managed by Accor under the ibis Styles brand, the hotel features 229 stylish rooms, a ballroom for up to 300 guests, a small boardroom for 14, and a spacious pool for family fun. Located just 6 minutes from KLIA, it offers a resort-inspired experience. Welcome to comfort and convenience at ibis Styles Sepang KLIA.

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