Automotive Sales Advisor

Arvion Services; West Coast Division; On-site; MYR 28,000 - 61,000; Full time

Benefits offered by this job

Commission-based incentives

Training program

Onboarding program

Career progression

Exposure to modern automotive sales

Job summary

Arvion Services in Kota Kinabalu, Sabah, is hiring a Sales Consultant to guide customers through vehicle selection, test drives, financing, and post-sale support. The role emphasizes a customer-centric approach, strong communication, and achievement of sales targets.

You will engage across channels, explain features, negotiate within guidelines, and collaborate with internal teams to smooth the sales process. Fresh graduates with a sales appetite are welcome to apply.

Qualifications

• 1–2 years sales experience preferred.
• Fresh Diploma graduates welcome to apply.
• Good command of English and Bahasa Malaysia.

Responsibilities

• Attend to walk-in customers and respond to inquiries from multiple channels.
• Understand customer needs and financing requirements; recommend vehicles.
• Arrange and conduct vehicle test drives to ensure a positive experience.
• Follow up with leads to drive sales conversion; handle objections professionally.
• Achieve monthly sales targets for individuals and the team.
• Generate new leads from referrals, networking, and digital inquiries.
• Assist customers with financing applications and required documents.
• Maintain accurate CRM records and provide after-sales support.

Skills

Sales experience

Customer focus

Communication skills

Negotiation skills

Lead follow-up

Education

Diploma holder

Tools

CRM

Email

Microsoft Office

Job description

Job Overview:

Join a leading automotive technology company that is transforming the car-buying experience through transparency, convenience, quality vehicles, and customer-focused service.

As a Sales Consultant, you will guide customers throughout their vehicle-buying journey from enquiry and vehicle selection to test drives, financing, documentation, and after-sales support.

We are looking for someone who is sales-driven, confident, customer-focused, and motivated by targets and commission.

Office Location: Jalan Tuaran, 88450 Inanam, Kota Kinabalu, Sabah.

What Will You Do:

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.
• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.
• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.
• Arrange and conduct vehicle test drives while ensuring a positive customer experience.
• Follow up with leads, appointments, and test-drive customers to drive sales conversion.
• Handle customer objections and negotiate professionally within company guidelines.
• Achieve monthly individual and team sales targets.
• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.
• Assist customers with financing applications and required documentation.
• Maintain accurate customer records and regularly update the CRM system.
• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.
• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

What Makes You a Good Fit:

• 1-2 years of sales experience is highly preferred.
• Experience in automotive, used-car, property, retail, banking, insurance, telecommunications, hospitality, airline, consumer electronics, or tele-sales role is an advantage.
• Valid Malaysian driving license and comfortable conducting vehicle test drives.
• Fresh Diploma graduates with a strong interest in sales are welcome to apply.
• Proven ability to work towards and achieve sales targets.
• Strong communication, interpersonal, persuasion, and negotiation skills.
• Customer-focused with a consultative approach to selling.
• Proactive and comfortable with lead follow-up and outbound sales.
• Resilient and able to perform in a fast-paced, target-driven environment.
• Good command of English and Bahasa Malaysia.
• Basic computer literacy and familiarity with CRM, email, and Microsoft Office.

What We Offer:

• Fixed basic salary: RM 1,700
• Attractive sales commission and performance incentives.
• Structured sales and product training.
• Comprehensive onboarding program.
• Career progression opportunities.
• Exposure to modern automotive sales technology and digital customer acquisition.
• Supportive and performance-driven team environment.