Automotive Sales Advisor

Arvion Services; George Town; On-site; MYR 17,000 - 21,000; Full time

Benefits offered by this job

Fixed basic salary RM 1,700

Sales commission and incentives

Structured training and onboarding

Career progression opportunities

Job summary

Arvion Services in Penang is seeking a Sales Consultant to guide customers through the car-buying journey—from enquiry and vehicle selection to test drives, financing, documentation, and after-sales support.

The role requires a sales-driven, customer-focused mindset with strong communication and negotiation skills. Fresh Diploma graduates and those with 1–2 years of sales experience are welcome; basic salary is RM 1,700 with attractive commissions and incentives.

Qualifications

• 1–2 years of sales experience preferred.
• Fresh Diploma graduates welcome to apply.
• Proven ability to meet sales targets and work toward quotas.
• Excellent communication and interpersonal skills.

Responsibilities

• Attend walk-in customers and respond to enquiries via online, phone, social media.
• Understand customer needs and financing requirements.
• Recommend vehicles, explain features, pricing, and promotions.
• Arrange/test drive vehicles and ensure a positive customer experience.
• Follow up leads, appointments, and test-drivers to boost sales.
• Negotiate within company guidelines and overcome objections.
• Achieve monthly sales targets (individual and team).
• Generate referrals and new leads through various channels.
• Assist with financing applications and required documents.
• Maintain customer records in CRM and provide after-sales support.

Skills

Sales experience

Customer-focused

Communication

Negotiation

CRM familiarity

Education

Diploma level or fresh graduates

Tools

CRM software

Job description

Job Overview:

Join a leading automotive technology company that is transforming the car-buying experience through transparency, convenience, quality vehicles, and customer-focused service.

As a Sales Consultant, you will guide customers throughout their vehicle-buying journey from enquiry and vehicle selection to test drives, financing, documentation, and after-sales support.

We are looking for someone who is sales-driven, confident, customer-focused, and motivated by targets and commission.

What Will You Do:

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.


• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.


• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.


• Arrange and conduct vehicle test drives while ensuring a positive customer experience.


• Follow up with leads, appointments, and test-drive customers to drive sales conversion.


• Handle customer objections and negotiate professionally within company guidelines.


• Achieve monthly individual and team sales targets.


• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.


• Assist customers with financing applications and required documentation.


• Maintain accurate customer records and regularly update the CRM system.


• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.


• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

What Makes You a Good Fit:

• 1-2 years of sales experience is highly preferred.


• Experience in automotive, used-car, property, retail, banking, insurance, telecommunications, hospitality, airline, consumer electronics, or tele-sales role is an advantage.


• Valid Malaysian driving license and comfortable conducting vehicle test drives.


• Fresh Diploma graduates with a strong interest in sales are welcome to apply.


• Proven ability to work towards and achieve sales targets.


• Strong communication, interpersonal, persuasion, and negotiation skills.


• Customer-focused with a consultative approach to selling.


• Proactive and comfortable with lead follow-up and outbound sales.


• Resilient and able to perform in a fast-paced, target-driven environment.


• Good command of English and Bahasa Malaysia.


• Basic computer literacy and familiarity with CRM, email, and Microsoft Office.

What We Offer:

• Fixed basic salary: RM 1,700


• Attractive sales commission and performance incentives.


• Structured sales and product training.


• Comprehensive onboarding program.


• Career progression opportunities.


• Exposure to modern automotive sales technology and digital customer acquisition.


• Supportive and performance-driven team environment.