Autodesk Operations Executive

Tec D (Malaysia) Sdn. Bhd.; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global company seeks a Senior Order Processing Coordinator to be the primary contact for various functions including Sales and Logistics. The role involves managing complex order processes, mentoring team members, and participating in improvement projects. Ideal candidates will have 3-5 years of relevant experience and a degree in Business, IT, or Supply Chain.

Benefits

Career Growth Opportunities

Diversity, Equity & Inclusion Initiatives

Community Engagement Activities

Wellness Programs

Qualifications

• 3 to 5 years of relevant work experience.
• Ability to execute instructions clearly.
• Strong data entry skills and attention to detail.

Responsibilities

• Validate supporting documents and process complex orders.
• Mentor new/existing team members.
• Participate in process improvement projects.

Skills

Communication

Coordination

Data Accuracy

Invoice Billing

Sales Order Processing

Education

Bachelor's Degree in Business/IT/Supply Chain

Job description

Job Purpose:

The Senior Order Processing Coordinator is a primary point-of-contact for the Sales Teams, Country Operations Lead, Finance and Logistics. This position primarily covers Sales and/or PO Orders processing for various vendors with required supporting documents focusing on mega deals. This position requires follow-up with vendors on orders status and provide the information to Logistic team for delivery arrangement. This position requires mentoring of new/existing team members and extend support to manager/team lead in issues and inquiries.

Responsibilities:

• To validate supporting document and process Sales Order request of complex/mega deals

• Analyse issues, propose solution and work on error rectification in system.

• Guide and mentor new/existing team members

• Participate in process improvement project and discussions.

• Extend support and assistance to manager/team lead on issues/inquiries.

• To validate supporting document and process complex/mega deals order within SLA

• To assist team members in reducing order requests backlogs

• Mentor new/existing team members

Knowledge, Skills and Experience:

• 3 to 5 Years of relevant work experience.

• Bachelor's Degree with Business/IT/Supply Chain Field of Study preferred.

• Able to execute instructions and to request clarification when needed.

• Possesses strong data entry skills.

• Able to perform basic mathematical calculations.

• Able to recognize and attend to important details with accuracy and efficiency.

• Able to communicate clearly and convey necessary information.

• Able to converse and write effectively in English.

• Able to interact effectively with all levels of management.

• Possesses strong multi-cultural interpersonal skills.

• Able to constructively work under stress and pressure when faced with high workloads and deadlines.

• Able to work independently with minimum supervision.

• Able to maintain confidentiality of sensitive information.

• Able to build solid, effective working relationships with others.

• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.

• Able to quickly learn new systems and technology.

• Able to use relevant computer system applications at an intermediate level.

Key Skills

Communication Coordination, Data Accuracy, Invoice Billing, Order Management Systems (OMS), Process Compliance, Sales Order Processing

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.