Atlassian Administrator

ResMed; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global healthcare technology company in Kuala Lumpur is seeking an experienced candidate to manage their Atlassian platform, ensuring governance and collaboration across teams. The ideal candidate will have proven experience with Jira and Confluence, strong communication skills, and a passion for driving user success. This role offers competitive salaries and comprehensive benefits in a supportive work environment.

Benefits

Competitive Salary Package

Free Onsite Gym

Employee Stock Purchase Program

Comprehensive Insurance Coverage

Collaborative culture

Career growth opportunities

Qualifications

• Proven experience administering Jira and Confluence in a corporate environment.
• Strong understanding of workflows, schemes, permissions, and automation.
• Basic scripting knowledge (e.g., Groovy, ScriptRunner) is a plus.

Responsibilities

• Manage the Atlassian ecosystem through observability of key metrics.
• Identify gaps and drive improvements in governance practices.
• Engage with internal stakeholders to track product adoption.

Skills

Managing Atlassian Cloud platform

Strong communication skills

Creative problem solving

Collaboration with cross-functional teams

Tools

Jira

Confluence

Atlassian Marketplace apps

Job description

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.

The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.

Let’s talk about the role

• Own the Instance: Take command of our Atlassian ecosystem through the observability of key metrics that guide responses to the challenges of the day.
• Governance with Purpose: Strike a balance between security and enablement, identifying gaps and driving improvements to elevate governance practices while unleashing the potential of the user base.
• Collaborative Problem Solver: Be the bridge between ResMed and Atlassian product teams, managing support requests, bug reports, and feature enhancements with our partners and vendors.
• Champion User Excellence: Engage with internal stakeholders and Atlassian peers to track product adoption, foster user success, and pinpoint opportunities for growth across our Atlassian portfolio.
• Stay Ahead of Trends: Continuously monitor emerging solutions in the Atlassian marketplace to keep ResMed ahead of the curve and ensure our workflows are supported with the best tools available.

Let’s talk about you

• An enthusiastic, Atlassian evangelist with hands-on experience managing an Atlassian Cloud platform.
• An innovative thinker who thrives on optimizing systems and finding creative solutions to complex challenges.
• Strong communication and collaboration skills to work seamlessly with cross-functional teams and external partners.
• A passion for learning and staying updated on emerging trends and technologies in the Atlassian ecosystem.

Required

• Proven experience administering Jira and Confluence in a corporate environment.
• Strong understanding of workflows, schemes, permissions, and automation.
• Familiarity with Atlassian Marketplace apps and integrations.
• Basic scripting knowledge (e.g., Groovy, ScriptRunner) is a plus.
• Experience working in agile or DevOps environments.

What We Offer

• Competitive Salary Package – Rewarding your talent and contributions.
• Free Onsite Gym – Stay active and energized with convenient access to fitness facilities.
• Employee Stock Purchase Program – Share in our success with discounted stock options.
• Comprehensive Insurance Coverage – Including Life, Total & Permanent Disability (TPD), and Income Protection.
• Collaborative culture – work with industry-leading experts in a supportive, fast-paced environment.
• Career growth – thrive in a world-class tech ecosystem with global opportunities.

#LI-APAC

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.