ASST SUPERVISOR - SUTERA MALL

Watsons Malaysia; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A major retail company in Johor is looking for a dynamic individual to achieve sales targets and provide exceptional customer service in a retail environment. The ideal candidate should possess a minimum of SPM and at least one year of retail or F&B experience. Effective communication skills in Bahasa Melayu and English are essential, alongside a pleasant personality and a strong drive. This role requires the ability to work shifts, including weekends and public holidays, to maintain the high standards expected in-store.

Qualifications

• Minimum SPM with experience in retail management or a diploma/degree in any field.
• Fluency in Bahasa Melayu and English required.
• At least 1 year experience in the retail/F&B industry.

Responsibilities

• Achieve sales targets set by the management.
• Provide friendly and professional customer service.
• Collaborate with the Store Manager on staffing needs.
• Implement efficient in-store teamwork.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptability

Result-oriented

Education

SPM or higher in any field

Job description

Responsibilities:

1. Achievement of sales target set.
2. Instil a high standard of friendly, professional customer service.
3. Work hand in hand with the Store Manager in the employment of high caliber sales staff and the maintenance of adequate staffing levels.
4. Implementation of an efficient in-store team work.
5. Efficient organization and operation of the shop.
6. Maintenance of sufficient stock level at all times.

Education & Experience:

1. Minimum SPM with retail manager experience OR Diploma/ Degree in any field.
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. At least 1 year(s) of working experience in the retail / F&B industry.
5. Good interpersonal & follow-up skills, adaptable and result-oriented.
6. Possess outgoing personality, positive and high energy level.
7. Applicants must be Malaysian citizens.
8. Able to work shifts, weekends and public holidays.