ASST SUPERVISOR at Amerin Mall

AS Watson Group; Malaysia; On-site; MYR 36,000 - 60,000; Full time

Job summary

AS Watson Group is seeking a retail manager to drive daily store operations and sales performance. You will lead a small team, ensure high customer service standards, and work closely with the Store Manager to recruit staff and maintain stock levels.

This role requires a proactive mindset and strong communication abilities. Applicants should have a Diploma/Degree or SPM with relevant retail management experience, and be able to work shifts, weekends, and public holidays.

Qualifications

• Must have good communication and interpersonal skills.
• Experience in retail management or an equivalent role.
• Able to work in a fast-paced, customer-focused environment.
• Energetic, proactive and able to lead a small team.

Responsibilities

• Achieve sales targets and ensure customer satisfaction.
• Instil a high standard of friendly, professional customer service.
• Collaborate with Store Manager to recruit and manage sales staff.
• Maintain efficient in-store teamwork and store operations.
• Ensure stock levels are sufficient and store is well organized.
• Manage staff scheduling and shift coverage.

Skills

Communication skills

Interpersonal skills

Customer service

Education

Diploma/ Degree in any field

SPM with retail manager experience

Job description

Responsibilities:

1. Achievement of sales target set.
2. Instil a high standard of friendly, professional customer service.
3. Work hand in hand with the Store Manager in the employment of high caliber sales staff and the maintenance of adequate staffing levels.
4. Implementation of an efficient in-store team work.
5. Efficient organization and operation of the shop.
6. Maintenance of sufficient stock level at all times.

Education & Experience:

1. Minimum SPM with retail manager experience OR Diploma/ Degree in any field.
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. At least 1 year(s) of working experience in the retail / F&B industry.
5. Good interpersonal & follow-up skills, adaptable and result-oriented.
6. Possess outgoing personality, positive and high energy level.
7. Applicants must be Malaysian citizens.
8. Able to work shifts, weekends and public holidays.