Asst Manager/Manager, Distribution Compliance

Hong Leong Assurance; Selangor; On-site; MYR 90,000 - 160,000; Full time

Job summary

Jora Malaysia is seeking an Asst Manager/Manager, Distribution Compliance to review and screen customers against major sanctions lists, including OFAC, UN, EU, and other watchlists. This role emphasizes name and sanctions screening to uphold regulatory requirements and risk controls.

You will lead investigations, conduct fraud analysis, and coordinate with regulators; develop compliance programs, and train teams to ensure PDPA and anti-corruption policies are embedded across the organization.

Qualifications

• Bachelor's degree in related field.
• Minimum 3-5 years of experience in a compliance role, preferably within the banking, insurance or financial services industry.
• Thorough understanding of applicable regulations, such as FIMM, AMLA and PDPA.
• Proven track record in developing and implementing effective compliance programs.
• Strong analytical and problem-solving skills to identify and mitigate compliance risks.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams.
• Ability to work independently and make sound decisions under pressure.
• Relevant professional qualifications, such as CRCM or CRCP, would be an advantage.

Responsibilities

• Undertake investigation and follow-ups to ensure disposal and resolution of agency fraud investigation and customer complaint cases.
• Conduct fraud analysis, detection and compliance surveillance related to agency compliance.
• Review and render investigation reports to Head of Department and liaise with authorities and regulators.
• Supervise/undertake fraud and misconduct cases and ensure reporting to BNM within required timelines.
• Conduct briefing/training/investigation and review agency materials for compliance.
• Develop/enhance methodologies in profiling undesired agency practices and analyze data from cases.
• Ensure smooth implementation of Anti-Corruption System Policy, PDPA, and related policies.
• Collaborate with cross-functional teams to support business initiatives.
• Liaise with all business units on compliance matters and provide inputs.
• Adept at using technology to enhance compliance functions.

Skills

Regulatory knowledge

Analytical skills

Communication skills

Independent decision making

Education

Bachelor's degree in related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Asst Manager/Manager, Distribution Compliance

About the role
The Asst Manager/Manager, Distribution Compliance plays a key role in reviewing and screening customers against major global sanctions lists, including OFAC, UN, EU, and other relevant watchlists. This role, heavily involved in name and sanctions screening is essential in ensuring the company meets regulatory requirements, manages risks, and upholds a strong compliance framework.

What you'll be doing

Undertake investigation and follow-ups to ensure timely disposal and resolution of agency fraud investigation & customer complaint cases, including attending and assisting with handling and investigation of customer complaint, provide advice on compliance-related matter with regards to the agent's conduct.

Conduct fraud analysis, detection and compliance surveillance in relation to agency compliance, including field visits/mystery shopping on roadshows organized by agencies and surveillance on social media platforms.

Review and render the investigation reports on findings / recommendations to Head of Department / Management and liaison with applicable authorities and regulators.

Supervise / undertake fraud and misconduct issues/cases and promptly report to Management and to ensure all fraud cases are reported to BNM within the stipulated time frame given and ensure database for all misconduct/fraud cases are well maintained.

Conduct briefing/training/investigation (as and when necessary and directed) and to review, on periodic basis, the agency training materials, handbook, sales materials, advertisements etc.

Develop/enhance methodology in profiling of undesired agency practices. Collect and analyse data from misconduct/fraud cases for preventive and educational initiatives.

To ensure smooth implementation of Anti-Corruption System Policy, Anti-Corruption Program, Personal Data Protection Policy, etc.

Collaborate with cross-functional teams to support business initiatives.

Effective liaison with all business units across the organization on compliance matters and provides necessary inputs where required.

Adept at using technology to enhance compliance functions.

What we're looking for

Bachelor's degree in related field;

Minimum 3-5 years of experience in a compliance role, preferably within the banking, insurance or financial services industry.

Thorough understanding of applicable regulations, such as FIMM, AMLA and PDPA.

Proven track record in developing and implementing effective compliance programs.

Strong analytical and problem-solving skills to identify and mitigate compliance risks.

Excellent communication and interpersonal skills to collaborate with cross-functional teams.

Ability to work independently and make sound decisions under pressure.

Relevant professional qualifications, such as CRCM or CRCP, would be an advantage.

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