Asst F&B Sales Manager

Hilton Worldwide, Inc.; Petaling Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading global hospitality company is seeking an Asst Food & Beverage Sales Manager to enhance client relationships and drive revenue. The role involves identifying potential clients, preparing proposals, and ensuring customer satisfaction while collaborating with various departments. Join us to create remarkable hospitality experiences!

Benefits

Leisure travel discount programme

Qualifications

• Minimum 1 year of experience in a related field.
• Proficient in English to meet business needs.

Responsibilities

• Identify and target potential clients within the F&B industry.
• Build and maintain relationships with existing and new clients.
• Prepare and deliver sales proposals, negotiate terms, and close deals.

Skills

Communication

Customer Satisfaction

Sales

Education

College or related degree

Job description

Hilton isn’t just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.

And, we strongly believe that our Team Members are more than just “employees”.

Thrive at Hilton embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a Purpose, and creating the most optimal work experience for them as an individual.

Go Hilton, our leisure travel discount programme, is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are travelling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks.

Join us now and enjoy the Hilton experience for yourself.

What will I be doing?

As the Asst Food & Beverage Sales Manager, you will be responsible for performing the following tasks to the highest standards:

·Identify and target potential clients within the F&B industry (restaurants, hotels, catering companies, event planners, etc.).

·Build and maintain relationships with existing and new clients to generate repeat business.

·To be accountable for sales targets in F&B as advised by Commercial Leader.

·Communicate on a regular basis with the Food & Beverage Revenue Manager and Commercial Leader to review the outlets’ event revenues and activities and achieve the set targets.

·Develop and implement sales action plans to drive outlet revenue related to the respective market as outlined.

·Regular proactive calls, meet and greet at lobby or outlet, conduct sales presentations and site inspections to prospect clients.

·Prepare and deliver sales proposals, negotiate terms, and close deals.

·Analyze competitors’ activities and pricing strategies, and produce weekly/monthly competitor reports.

·Provide feedback and insights to improve product offerings and marketing strategies.

·Ensure high levels of customer satisfaction by addressing customer inquiries and resolving issues promptly.

·Continuously seek ways to assist the F&B department to maximize their revenues and profits through sales calls, networking events, partnerships and cooperation.

·Build relationships with specialist dining clubs/societies (Food & Wine society) to secure monthly, quarterly, annual group dining opportunities.

·Prepare a tentative monthly schedule to record all sales and other related activities for the preceding months.

·Maintain accurate records of all sales activities, client interactions, and feedback.

·Collaborate with other departments (e.g., F&B Operations, Culinary) to ensure smooth product delivery and service execution.

What are we looking for?

A Asst Food & Beverage Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• College or related degree.

• Minimum 1 year of experience in a related field.

• Proficient in English to meet business needs.

• Familiar with the operation and application of the hotel’s computer / data processing system.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisuretravellersthe finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!