Asst Director of Sales

Hilton Worldwide, Inc.; Kuala Lumpur; On-site; MYR 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Assistant Director of Sales, where you will lead a dynamic sales team and drive revenue growth. This role involves developing marketing strategies, managing customer relationships, and achieving sales targets in a vibrant hospitality environment. You will be instrumental in promoting hotel offerings and ensuring exceptional guest experiences. If you have a passion for sales and a deep understanding of the local market, this is an exciting opportunity to make a significant impact in a globally recognized brand.

Qualifications

• 5+ years of hotel sales experience with a deep understanding of the local market.
• Strong communication and organizational skills, able to work under pressure.

Responsibilities

• Manage daily sales activities and achieve sales targets under the guidance of the Commercial Director.
• Develop marketing plans and build strong customer relationships.

Skills

Hotel Sales Experience

Communication Skills

Customer Relationship Management

Market Intelligence

Organizational Skills

Job description

Job Description - Asst Director of Sales (HOT0BLGG)

Job Number:

HOT0BLGG

Work Locations

DoubleTree by Hilton Hotel Kuala Lumpur The Intermark 348 Jalan Tun Razak Kuala Lumpur 50400

Hilton offers numerous opportunities across over 100 countries and territories. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and more.

The Assistant Director of Sales manages the daily sales activities of the sales team, including training, strategy implementation, and achieving sales targets under the guidance of the Commercial Director.

What will I be doing?

• Develop and execute the hotel marketing plan.
• Complete Hilton University courses and pass assessments.
• Gain comprehensive knowledge of hotel products and services.
• Promote and sell hotel products, including rooms, catering, and banquets.
• Meet sales targets and complete assigned tasks.
• Create sales plans, develop customer relationships, and seek approval from senior management.
• Understand customer needs through various sales methods and follow up accordingly.
• Prepare quotations, send contracts, and follow up promptly.
• Conduct hotel tours for clients.
• Operate reservation systems for bookings.
• Coordinate with relevant departments to ensure smooth communication and service delivery.
• Build and maintain good customer relationships, updating customer information regularly.
• Recommend other group hotel options to clients.
• Gather market intelligence and share insights with the sales team to identify opportunities.
• Stay informed about competitors’ offerings and market activities.
• Welcome VIP guests and handle feedback or complaints professionally.
• Maximize sales and forecast revenue accurately.
• Support team development through training and guidance.
• Assist in marketing and budget planning.
• Participate in recruiting, training, and maintaining a motivated sales team.

What are we looking for?

Ideal candidates will have:

• At least 5 years of hotel sales experience.
• Proficiency in English reading and writing.
• Strong communication skills and ability to work under pressure.
• Deep understanding of local market and customer base.
• Existing customer resources and leadership qualities.
• Excellent organizational and presentation skills.

What will it be like to work for Hilton?

Hilton is a global leader in hospitality, committed to delivering exceptional experiences and fostering a warm, welcoming environment for guests and team members alike.