Associate Technical Consultant

People Profilers; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company is seeking an Associate Technical Consultant to support pre-sales and solution delivery across cloud, security, and infrastructure domains. The ideal candidate will engage with clients to understand their needs and deliver tailored IT solutions, leveraging strong presentation skills and technical expertise.

Qualifications

• Minimum 4 years hands-on experience in consulting or IT solution implementation.
• Strong proficiency in written and spoken English.
• Relevant certifications in Citrix, Microsoft, VMware, Cisco, Veeam are an advantage.

Responsibilities

• Engage with clients to gather and understand requirements.
• Develop and deliver customized IT solutions.
• Conduct product demos and prepare technical proposals.

Skills

Communication

Problem-Solving

Presentation Skills

Technical Leadership

Education

Diploma in IT, Computer Science, or related field

Tools

Citrix

Broadcom

Microsoft 365

ManageEngine

Job description

Job Title: Associate Technical Consultant

We are hiring an Associate Technical Consultant for a client seeking a passionate and technically skilled individual to support pre-sales and solution delivery activities. This role involves engaging with clients, understanding their requirements, and delivering tailored IT solutions across cloud, security, and infrastructure domains.

Key Responsibilities

• Engage with clients to gather and understand both business and technical requirements.

• Apply technical expertise to identify customer pain points and propose effective solutions.

• Collaborate with the sales team to develop and deliver customized IT solutions.

• Conduct product demos, presentations, and prepare technical proposals.

• Coordinate with internal teams and partners for solution implementation and delivery.

• Guide and support the technical team during troubleshooting or solution validation.

• Work closely with principals and third parties for technical proposal delivery.

• Contribute to meeting technical gross profit (GP) targets and team objectives.

Pre-Sales & Solution Delivery

• Understand end-to-end system architecture, including private cloud, endpoint security, and cloud technologies.

• Provide technical leadership during requirement discovery, solution design, and proposal preparation.

• Develop solution documentation, bill of materials (BOM), and present to stakeholders.

• Lead proof-of-concept sessions and demos to validate solutions.

• Collaborate with internal sales teams to clarify technical requirements and align deliverables.

Performance Expectations

• Strong presentation and communication skills.

• Effective problem-solving and requirement analysis capabilities.

• Self-initiated learner who keeps up with evolving technologies.

• Strong understanding of implementation methodologies and best practices.

• High attention to detail and ability to work independently.

Technical Competencies

• Hands-on experience in consulting or IT solution implementation (minimum 4 years).

• Knowledge in IT compliance, scalable infrastructure, and solution frameworks.

• Experience in data center infrastructure, servers, storage, and networking.

• Proficient in Citrix, Broadcom, Microsoft 365, and ManageEngine solutions.

• Familiar with data protection strategies, backup, and disaster recovery.

• Understanding of endpoint security solutions, including Endpoint Detection & Response (EDR).

• Exposure to public cloud platforms (AWS, Azure); Linux knowledge is a plus.

• Relevant certifications (Citrix, Microsoft, VMware, Cisco, Veeam) are an advantage.

Qualifications

• Minimum Diploma in IT, Computer Science, or related field.

• Strong written and spoken English proficiency.