Associate-Sales Operation

Lazada; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

Lazada is seeking a Sales Operations professional to enhance sales effectiveness through target setting, system management, and analytics. The ideal candidate will possess strong analytical skills, manage cross-functional projects, and have prior experience in sales operations. Proficiency in Excel and knowledge of SQL or Python will be essential for success in this role, contributing to data-driven decision-making and process improvements.

Qualifications

• 5-8 years in sales operations or business analysis.
• Proficiency in advanced Excel, SQL, and basic Python.
• Strong analytical skills with attention to detail.

Responsibilities

• Implement methodologies for sales target allocation aligned with business objectives.
• Maintain accurate sales target tracking system and ensure data quality.
• Build performance dashboards and perform data analysis for insights.

Skills

Analytical Thinking

Data Integrity

Communication

Stakeholder Engagement

Education

Bachelor's degree in Business, Economics, Finance, Engineering, or related field

Tools

Advanced Excel

SQL

Python

Job description

1. Sales Target Setting & Alignment
- Develop and implement methodologies for sales target allocation aligned to business objectives.
- Work closely with commercial teams to socialize and gain alignment on targets.
- Monitor target performance and provide feedback for recalibration.

2. System & Data Management
Maintain and update the sales target tracking system with accuracy and discipline.
Write or edit basic scripts/queries (e.g., SQL or Python) to clean and manipulate datasets.
Ensure high data quality and support data migration, uploads, and system troubleshooting.

3. Reporting & Analytics
Build and manage performance dashboards and reports using advanced Excel.
Perform data analysis to track trends, identify gaps, and generate actionable insights.
Support monthly/quarterly reviews with performance commentary and data storytelling.

4. Process Improvement & Project Management
Lead or contribute to process improvement initiatives to enhance sales operations efficiency.
Apply project management principles to scope, plan, and execute key sales ops initiatives.
Work cross-functionally to align on timelines, deliverables, and change management.

Job Requirements

-Bachelor's degree in Business, Economics, Finance, Engineering, or a related field.
-5-8 years of experience in sales operations, business analysis, or similar functions.
-Advanced Excel skills (pivot tables, complex formulas, charts, data modeling).
-Basic coding knowledge in SQL, Python, or equivalent scripting language.
-Strong analytical thinking with attention to detail and data integrity.
-Proven ability to manage or contribute to cross-functional projects.
-Excellent communication and stakeholder engagement skills.

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