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Associate, Sales Development

Minacs

Kuala Lumpur

On-site

MYR 30,000 - 48,000

Full time

3 days ago
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Job summary

A leading company seeks an Associate in Sales Development who will engage with customers to promote products and renew contracts. The role involves managing customer inquiries, maintaining sales records, and achieving revenue goals. Candidates should be proficient in Mandarin and Cantonese, with strong product knowledge.

Qualifications

  • Mandarin and Cantonese language skills are required.
  • Mastery of product knowledge and technical understanding is essential.

Responsibilities

  • Achieve revenue-based quota through sales and renewals.
  • Manage a high volume of customer contacts through phone and email.
  • Maintain the customer management system (CRM).

Skills

Customer Engagement
Sales Forecasting
Objection Handling
Product Knowledge

Job description

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Job Title:

Associate, Sales Development

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
  • Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
  • Provide accurate weekly/ monthly/ quarterly sales forecast
  • Mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
  • Work with a team and report directly to a Sales Manager

Location:

MYS Kuala Lumpur - Level 5, Platinum Sentral

Language Requirements:

Mandarin (Required), Yue (Cantonese) (Required)

Time Type:

Full time

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