Associate Relationship Manager, Priority Banking

Standard Chartered; Johor Bahru; On-site; MYR 65,000 - 95,000; Full time

Job summary

A leading bank is seeking an Associate Relationship Manager to manage and develop relationships with high-profile clients. This role involves providing exceptional customer service, acquiring new clients, and promoting various banking products. Ideal candidates will have prior experience in financial services, strong communication skills, and relevant certifications.

Benefits

Flexible and hybrid working practices

Cross-border experiences

Talent Development programs

Comprehensive benefits package

Qualifications

• Experience in the Financial Services industry, such as personal banking or financial consulting.
• Passionate and self-motivated.
• Dynamic and result-driven.

Responsibilities

• Manage relationships with existing and potential customers.
• Acquire and deepen relationships with New to Bank Priority Bank clients.
• Market a wide range of banking products and services.

Skills

Interpersonal skills

Communication skills

Sales experience

Client management

Education

FIMM certification

Bancassurance license

Job description

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Associate Relationship Manager, Priority Banking

Job Summary

As a Standard Chartered Acquisition Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

About Wealth and Retail Banking

Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management, and personalised advice. We also support small business clients with their business banking needs.

As an Acquiring Relationship Manager, you will play a pivotal role in acquiring and growing our high-value customer base. You will be responsible for:

1. Managing key relationships with existing and potential customers and providing sound advice in the effective management of their finances in view of portfolio expansion.
2. Acquiring and deepening relationships with New to Bank Priority Bank Clients to identify business opportunities related to your core business products or referring to supporting channels.
3. Marketing and promoting a wide range of banking products and services, i.e., unit trusts, bancassurance, and other retail banking products to potential clients with a starting Asset under Management (AUM) of > 250k and above.

Role Requirements:

• Passionate about growing your career in banking wealth sales.
• Experience in the Financial Services industry, such as a personal banker and/or personal financial consultant, would be an added advantage.
• Candidates with any sales experience are encouraged to apply.
• Dynamic, result-driven, and self-motivated.
• Strong interpersonal and communication skills.
• Relevance certification (FIMM & Bancassurance license).

We Offer:

• Cross-border experiences.
• Flexible and hybrid working practices.
• Benefits and Resources.
• Talent Development.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents, and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good, are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing — be assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle — continuously strive to improve and innovate, keep things simple, and learn from both successes and setbacks.
• Are better together — be yourself, be inclusive, see more good in others, and work collectively to build for the long term.

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing.

• Core bank funding for retirement savings, medical, and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off — including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days), along with minimum global standards for annual and public holidays, which is a minimum of 30 days.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a digital wellbeing platform, development courses for resilience and human skills, Employee Assistance Programme, sick leave, mental health first-aiders, and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill through physical, virtual, and digital learning.
• Being part of an inclusive and values-driven organization, embracing and celebrating diversity across teams, functions, and geographies, where everyone feels respected and can realize their full potential.