Associate Manager

Standard Chartered; Kuala Lumpur; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Specialist to oversee OTC Derivative Confirmation Processes. This role involves managing daily operations, preparing reports for senior management, and ensuring effective stakeholder communication. The ideal candidate will have over 5 years of experience in operations, a Bachelor's degree in Finance, and proficiency in Mandarin. This position offers a competitive salary, flexible working arrangements, and a supportive environment that encourages continuous learning and development. Join a diverse team committed to driving commerce and prosperity through integrity and innovation.

Benefits

Core retirement benefits

Medical insurance

Life insurance

Flexible working arrangements

Annual leave

Parental/maternity leave

Sabbatical options

Wellbeing support

Continuous learning opportunities

Inclusive culture

Qualifications

• Over 5 years of experience in Operations with a focus on OTC Derivatives.
• Strong communication and stakeholder management skills are essential.

Responsibilities

• Manage daily operations of OTC Derivative Confirmation Processes.
• Prepare management information reports and handle client expectations.

Skills

Operations Management

Stakeholder Management

Data Analytics

Communication Skills

Knowledge of OTC Derivatives

Mandarin Proficiency

Education

Bachelor's Degree in Finance

Tools

MS Office Suite

Job description

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• Understand the day-to-day operations of the various product businesses of the Confirmations team.
• Perform daily activities across the OTC Derivative Confirmations Operations team.
• Assist in producing various reports for Senior Management.
• Manage front-to-back product oversight across functions as per the Country Support model.
• Support ad-hoc requests, projects, and initiatives, including on non-business days if necessary.

Key Responsibilities

• Handle daily BAU of OTC Derivative Confirmation Processes.
• Prepare MI for the processes handled.
• Manage client and stakeholder expectations.
• Provide senior management reports periodically.
• Conduct audits and liaise with stakeholders and clients.

Strategy*
SCB GBS India Trade Control / Documentation hub supports over 20 regional offices, covering a wide range of Derivatives products including Equity Derivatives, Commodity Derivatives, FX Options, Interest Rate Products, and Credit Derivatives. The department, supported by about 50+ staff across Bangalore, Chennai, and Kuala Lumpur, aims to expand into new markets and develop evolving products to elevate the business.

Processes*
OTC Derivatives Confirmations Process across FX Derivatives, Commodities, Equities, Credit, and Rates, including Drafting, Matching, Exception Management, and Query Handling.

The Ideal Candidate:

• Bachelor's Degree or equivalent, preferably in Finance.
• Over 5 years of experience in Operations.
• Knowledge of Futures, Options, OTC Derivatives.
• Proficiency in Mandarin (reading, speaking, and writing) is mandatory.
• Good communication skills, verbal and written.
• Proficiency in MS Office Suite (Excel, PowerPoint).
• Data analytics and reporting skills are advantageous.
• Stakeholder management skills.

About Standard Chartered

We are an international bank committed to making a positive difference. With over 170 years of history, we value diversity, inclusion, and integrity. We offer a purpose-driven career and celebrate individual talents, fostering an environment where everyone can thrive.

Our purpose is to drive commerce and prosperity through our diverse teams, living by our core values:

• Do the right thing: Act with integrity, challenge constructively, and prioritize the client.
• Never settle: Strive for continuous improvement and innovation.
• Better together: Embrace inclusivity, authenticity, and teamwork for long-term success.

What we offer

In line with our Fair Pay Charter, we provide a competitive salary and benefits supporting your wellbeing, including:

• Core retirement, medical, and life insurance benefits, with additional voluntary options.
• Time-off including annual leave, parental/maternity leave (20 weeks), sabbatical (up to 12 months), and volunteering leave (3 days), with a total minimum of 30 days annual and public holidays.
• Flexible working arrangements.
• Wellbeing support via Unmind, development courses, Employee Assistance Programme, and self-help tools.
• Opportunities for continuous learning and development.
• An inclusive, values-driven culture that celebrates diversity and inclusion, enabling everyone to reach their full potential.