We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP
We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.
What would you do?
- Order Processing:
- Manage end-to-end order processing for Corporate and Government cards (FleetBiz).
- Perform Corporate and Government cards (FleetBiz) order request status inquiries from internal and external customers.
- Process new account openings for Corporate and Government cards (FleetBiz).
- Manage order creation at the card level (new, additional, and replacement) for Corporate and Government cards (FleetBiz).
- Execute card encoding at the card level (new, additional, and replacement) for Corporate and Government cards (FleetBiz).
- Process card and accounts termination for Corporate and Government cards (FleetBiz).
- Perform card return processes for Corporate and Government cards (FleetBiz). • Manage and handle card delivery for Corporate and Government cards (FleetBiz).
- Support and Coordination:
- Process requests and ensure orders are delivered within the stipulated time (SLA).
- Update codes for Government PUKAL accounts.
- Compliance and Audit:
- Comply with and support any audit exercises at the department level.
- Ensure all documents are well-organized for easy reference.
- Adhere to all policies and procedures.
- Ensure business processes follow the Operating Standard & Operating Procedures Manual and other company policies.
- Safeguard and protect the privacy, security, and confidentiality of any accessed information.
- Any other duties and tasks assigned and/or as required.
Who should join us?
- Certificate / Diploma / Degree [knowledge in Supply Chain Inventory is an added advantage]
- Preferably 2 years working experience in similar capacity.
- Interpersonal & Communication Skills: Effectively interact and communicate with colleagues, vendors, and stakeholders.
- Team Player & Self-Dependent: Collaborate well with others, manage tasks independently, and work with minimal supervision.
- Meeting Deadlines & Responsibility: Prioritize tasks, ensure timely completion, and take ownership of outcomes.
- Detail-Oriented & Flexible: Pay attention to detail, adapt to changes, and think creatively to solve problems.
- Commitment & Passion: Show dedication, enthusiasm, and a drive to excel.
- Self-Initiative & Improvement: Proactively enhance work processes and deliverables
Our Perks & Benefits:
- Hybrid work arrangement and flexi hours.
- e-Wallet meal allowance.
- Unlimited office pantry fruits, snacks and drinks.
- Mobile and broadband subscription reimbursement.
- Flexibility to opt dependents coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
- Additional leave including family leave and paid care leave to care for family members.
- Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
- Corporate membership discount and many more to explore.
We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!
Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and caliber. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: careers@touchngo.com.my
Note: Only shortlisted candidates will be contacted.