Associate, Investor Services

Vistra; Johor Bahru; Hybrid; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Associate for their Investor Services team. This role offers the opportunity to support investor onboarding and data management, ensuring compliance with KYC regulations. You will play a crucial part in maintaining accurate investor records and conducting thorough name screenings. With a commitment to employee well-being, the company provides a flexible hybrid work environment, comprehensive medical coverage, and professional development opportunities. If you thrive in a dynamic setting and are passionate about making a difference, this position is perfect for you.

Benefits

Flexible hybrid working arrangement

Comprehensive medical insurance

Dental coverage

Wellness allowance

Competitive annual leave

Birthday leave

Internal mentorship program

Reimbursement for professional certifications

Qualifications

• Experience in KYC or related fields is advantageous.
• Strong verbal and written communication skills are essential.

Responsibilities

• Maintain investor data and perform updates in the approved platform.
• Conduct name screening and KYC checks for onboarding investors.

Skills

KYC

Customer Due Diligence

Analytical Skills

Problem-Solving

Communication Skills

Time Management

Job description

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It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Associate, Investor Services. Reporting to the Manager, Investor Services team, this full-time and permanent position is based in Johor Bahru and offers regional coverage, allowing you to make a significant impact to our team and its’ growth.

The position will be supporting the Investor Services team in updating and maintaining of investors’ data in Vistra’s approved data platform, as well as other investor related services. As the Associate within the team, when required, this position will also be supporting the onboarding of investors by completing document collection, checks on accuracy and completeness of documents, conducting name screening and KYC checks as per our global and local KYC requirements.

Key responsibilities:

• Perform data maintenance such as profile creation of investors and their related parties.
• Perform updates of changes in the investors’ data in the approved data platform when requested.
• Perform name screening and searches on prospective and existing investors and their related parties using the approved screening tool/platform.
• Perform, review and clear name screening alerts generated from ongoing monitoring screening.
• When required, support the team to perform collection of KYC documents and information from investors and/or clients for purposes of onboarding processes by using the approved list of documents requirements, and follow up on any delays and deficiency.
• Track work status and regularly chase investors or relevant parties to ensure service delivery requirements are met.
• Ensure adherence to standards and procedure.
• Perform any other ad-hoc tasks and project work as assigned.

Key requirements:

• Know Your Client (KYC), Customer Due Diligence or Name Screening experience in a financial institution or equivalent function is an added advantage.
• Strong verbal and written communication skills.
• Sound analytical and research skills with meticulous attention to detail.
• Strong problem-solving skills with a focus on root cause analysis and corrective actions.
• Excellent time management, good organisation skills and multi-tasking skills
• Ability to work independently with minimal supervision, and to excel under pressure for meeting any tight deadlines

Company Benefits:

At our Malaysia office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like ICSA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!