Associate, HR & Payroll Services

Avature; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global administrative services provider seeks an Associate to manage client portfolios and ensure compliance with payroll processes. The role requires proactive engagement, attention to detail, and at least one year of payroll processing experience. Benefits include flexible hours, medical coverage, and continuous development opportunities.

Benefits

Medical, dental, and health check-up benefits

Group insurance (life, hospitalization, personal accident)

Flexible working hours

Continuous development, including free language courses

Occasional early releases

Qualifications

• At least 1 year of experience in end-to-end payroll processing.
• Knowledge of payroll legislation in Australia.
• Confident in applying relevant legislation.

Responsibilities

• Manage a portfolio of clients ensuring service delivery and compliance.
• Perform accurate payroll calculations and data analysis.
• Maintain regular contact with clients regarding daily operations.

Skills

Proactive

Detail-oriented

Excellent presentation skills

Communication skills

Tools

MS Excel

Job description

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check whether the role you are interested in is posted on our career website.

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As a global company with over 11,000 colleagues across 125 offices in 87 jurisdictions, we actively seek talented individuals from diverse backgrounds and offer broad job opportunities. We nurture and promote talent, ensuring that senior positions are accessible to all.

Discover the Role

The Associate will manage a portfolio of clients, ensuring the delivery of services outlined in service agreements. The role also involves ensuring compliance with TMF and departmental reporting and processes.

The scope of services may include HRIS system management, payroll, leave, claims, attendance, and statutory reporting services.

Key Responsibilities

1. Stay informed of regulatory developments affecting the business and ensure compliance.
2. Assist the Team Lead in defining payroll standards and optimizing workflow.
3. Provide guidance and share knowledge related to payroll specialization.
4. Maintain high-quality technical payroll service and support to clients.
5. Maintain regular contact with clients regarding daily operations and complex issues.
6. Ensure timely delivery of work within deadlines.
7. Perform client work within service scope.
8. Review payroll correspondence, tax issues, and missing documents.
9. Draft and review complex reports and memorandums.
10. Perform accurate payroll calculations and data analysis.
11. Manage payroll workflow schedules, raising conflicts to management.
12. Exceed client expectations.
13. Cross-check payroll against checklists before submission.
14. Stand in for team members if needed.
15. Maintain proper documentation of all relevant files and correspondence.

Key Requirements

• Proactive and detail-oriented.
• Logical, common-sense approach to tasks.
• Knowledge of payroll legislation in Australia.
• Confident in applying relevant legislation.
• Excellent presentation and communication skills.
• At least 1 year of experience in end-to-end payroll processing.
• Basic MS Excel skills.

What’s in it for you?

• Medical, dental, and health check-up benefits.
• Group insurance (life, hospitalization, personal accident).
• Flexible working hours.
• Continuous development, including free language courses.
• Occasional early releases.

We look forward to getting to know you!