Associate - F&A - I2C 5A

Genpact Ltd.; Petaling Jaya; Hybrid; MYR 45,000 - 67,000; Full time

Job summary

Genpact Ltd. in Malaysia is seeking an Associate - F&A (I2C) to manage billing and invoicing, keep customer data current in CRM, and handle credits, rebills and field queries. You will support metrics and maintain work instructions in a fast-paced, AI-driven environment.

The role requires a background in finance/Accounting, strong communication skills in English and Mandarin, and a hybrid work arrangement in Malaysia.

Qualifications

• Bachelor's degree in Accounting/Commerce/Economics/Finance
• Master's degree in Finance preferred
• Experience in Accounts Payable/Accounts Receivable processes and related controls

Responsibilities

• Billing and Invoicing
• Ensure timely billing execution and billing accuracy
• Monitor, update and maintain Customer details in CRM
• Process invoice corrections – Credits & Rebills
• Handle emails, queries and requests from field teams
• Support and drive key metrics
• Update Work Instructions

Skills

Accounting

Accounts Receivable

AR Collection

ARM

Banking Capital Markets

Cash Application

Collections Management

Deductions Management

English proficiency

Mandarin proficiency

Education

Bachelor's degree - Accounting/Commerce/Economics/Finance

Master's degree - Finance

Tools

Power BI

Job description

Associate - F&A - I2C

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Roles and Responsibilities

• Billing and Invoicing.
• Ensure timely billing execution and billing accuracy.
• Monitor, review and update the Customer details in CRM
• Invoice corrections – Credits & Rebills
• Emails queries/requests from field teams
• Support and drive metrics.
• Update Work Instructions.

Qualifications

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications

Accounts Payable Certification - F-TecF-Tec, Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Fraud Examiner (CFE) - ACFEACFE, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI), Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft

Required Skills

Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Banking Capital Markets, Cash Application, Collections Management, Deductions Management

Language

English, English, Mandarin, Mandarin

Language Proficiency

Intermediate - B1

Job Type

Regular

Master Skill List

F&A - I2C

Remote Type

Hybrid

Work Shift

Day Job (Malaysia)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.