Associate Director, GRM Operational Risk - Global Risk Oversight | Putrajaya, MY

Associate Director, GRM Operational Risk - Global Risk Oversight

Royal Bank of Canada Putrajaya, Malaysia

Job Summary

The GRM Operational Risk - Global Risk Oversight team in Malaysia is a centralized 2LOD group responsible for providing Operational Risk and Control oversight across RBC segments and geographies, utilizing consistent tools, practices, procedures, and subject matter expertise. This team supports the implementation of the global Operational Risk framework and strategy, aligning with the global GRM Operational Risk function headquartered in Toronto, Canada.

Activities include oversight of Operational Risk & Control Assessments, Controls Assurance, Internal Operational Risk Events, Root Cause Analysis, Risk Register, and Issues Management. The team may also support evolving policies, practices, and tools in response to internal and external drivers and emerging risks.

This individual will provide independent oversight of Operational Risk management, working with stakeholders within the GRM Operational Risk function, First Line of Defence, and broader Risk functions. Responsibilities include executing the core Operational Risk mandate and overseeing team members as necessary.

Job Description

Operational Risk Oversight Activities

1. Perform 2LOD controls assurance/testing of key controls mitigating Operational Risks across segments and geographies.
2. Support oversight and challenge of 1LOD's execution of Internal Operational Risk Events and Root Cause Analysis.
3. Provide oversight inputs to relevant 2LOD Operational Risk Domains.
4. Lead and supervise a team of Risk Managers and Senior Risk Analysts (< 5 FTE).
5. Record evidence of oversight on the Operational Risk Management System (ORMS).
6. Deliver reports and summaries highlighting trends or exceptions from oversight activities.
7. Support review and oversight of the Risk Register and related activities.
8. Create presentations for operational risk decision-making and stakeholder engagement.
9. Provide periodic oversight reports to stakeholders.

Quality Assurance & Oversight Activities

1. Perform and support quality assurance of operational risk work outputs.
2. Assist in maintaining oversight of risk practice execution.
3. Develop and update procedures and templates as policies evolve.
4. Mentor and oversee team members’ activities.

Job Skills

Analytical Thinking, Control Monitoring, Attention to Detail, Operational Control, Risk Assessment, Risk Management, Self-Motivation, Stakeholder Management

Additional Job Details

Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE, PUTRAJAYA

City: Putrajaya

Country: Malaysia

Work hours/week: 40

Employment Type: Full-time

Platform: GROUP RISK MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-04-25

Application Deadline: 2025-05-30

Note: Applications accepted until 11:59 PM on the day prior to the deadline.

Inclusion and Equal Opportunity Employment

At RBC, we value an inclusive workplace with diverse perspectives, essential for our growth. We are committed to fostering a respectful environment where employees can perform at their best, collaborate effectively, and grow professionally, aligning with our Purpose and creating value for clients and communities. We promote policies and programs to ensure respect, belonging, and opportunity for all.

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