Associate Delivery Enablement Manager

HSBC; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading banking organization is seeking an experienced Associate Delivery Enablement Manager in Kuala Lumpur. This role involves providing essential PMO support, ensuring project compliance, and managing quality assurance processes. The successful candidate will engage with various stakeholders and contribute to the efficient delivery of projects while utilizing Group central tools like Jira and Clarity.

Qualifications

• Experience in delivering PMO services and managing project compliance.
• Solid understanding of project management frameworks.
• Demonstrated ability in stakeholder communication and engagement.

Responsibilities

• Providing support to projects by delivering PMO services and ensuring compliance.
• Managing project quality, updates, and reporting.
• Assisting in the onboarding of resources and ensuring accuracy in deliverables.

Skills

Project Management

Communication Skills

Risk Management

Budget Control

Education

Degree in Business or related field

Tools

Clarity

Jira

Confluence

SharePoint

Job description

Why join us?

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfill their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team as an Associate Delivery Enablement Manager.

What you’ll do:

Value Creation:

• Provides ongoing support to Projects/Programmes/Value Streams/Markets/Regions by delivering Project Manager Officer (PMO) services as agreed with the business partner and ensuring Group central tools are set up according to Group standards and methodologies.
• Conducts monitoring to ensure project compliance with Group standards, policies, and reports appropriately.
• Updates quality procedures, manages internal ad-hoc quality audits, reports quality variances, and supports the implementation of corrective actions.
• Understands change requests and their impact on change audiences; supports programme/project tracking.
• Extracts reports on existing risks and issues from Group central tools, updating statuses and capturing new risks and issues.
• Understands basic financial performance and budget control metrics.
• Demonstrates knowledge of HSBC Programme/Project Management Frameworks and Group central tools.
• Understands the scope of the programme/project.
• Uses effective communication skills to convey information clearly to stakeholders at all levels.
• Follows the communication flow as defined in the programme/project communication plan.
• Manages own time proactively and effectively, emphasizing the importance of project pace for successful delivery.

Operational Performance:

• Assists the PMO Manager with programme/project mobilisation activities, including onboarding resources and setting up Clarity plans.
• Supports quality assurance processes and frameworks as needed.
• Demonstrates good knowledge of Group central tools such as Clarity, Jira, Confluence, SharePoint.
• Supports closure activities like closing Clarity lines.
• Ensures accuracy and quality of deliverables across tools.
• Understands programme/project management frameworks and stakeholder roles within the organizational structure.