Associate Customer Relationship Manager

Alliance Bank Malaysia Berhad; Kuching; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their Privilege Banking team. This role involves marketing a variety of wealth management products and services while building strong relationships with high-net worth clients. The ideal candidate will have a degree and at least two years of sales experience, coupled with excellent communication and interpersonal skills. You will be part of a dynamic team focused on delivering exceptional customer service and achieving targets. If you are self-motivated and passionate about financial services, this opportunity is perfect for you.

Qualifications

• At least 2 years of sales experience in the financial industry.
• Strong commitment to achieving goals and targets through teamwork.

Responsibilities

• Market wealth management products and services effectively.
• Analyse customers' financial needs and grow high-net worth clientele.
• Ensure quality customer service in the Privilege Banking Centre.

Skills

Sales Experience

Communication Skills

Interpersonal Skills

Customer Relationship Management

Education

Degree or Equivalent

Job description

Job Responsibilities

1. Market the Bank’s wealth management products (DCI, Investment Link, structured investment, unit trust, etc.) and services.
2. Analyse customers’ financial requirements and solicit new high-net worth customers to join the Bank’s Privilege Banking membership, as well as cross-sell a full range of consumer products.
3. Manage and grow customer relationships in the Privilege Banking Centre, ensuring the delivery of quality customer service at all times.

Job Requirements

1. Degree or equivalent, with at least 2 years of sales experience.
2. Experience in the financial industry is an advantage.
3. Excellent communication and interpersonal skills, self-motivated, and committed, with a strong desire to achieve goals and targets through teamwork.