Associate Customer Analytics Specialist

RHB Banking Group; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a data-driven professional to enhance analytics insights and campaign strategies. This role involves utilizing data generation tools to extract meaningful insights and improve campaign execution. The ideal candidate will possess strong analytical and coordination skills to foster collaboration across retail business units and stakeholders. You will assist in building a data-driven culture, driving continuous improvement, and uncovering hidden opportunities through advanced analytics practices. Join this dynamic team to make a significant impact in shaping data strategies and enhancing customer understanding.

Qualifications

• Strong analytical skills to conduct customer analysis and identify opportunities.
• Proficient in using data generation tools for insights and campaign leads.

Responsibilities

• Generate analytics insights and campaign leads from data.
• Drive execution of new opportunities with various stakeholders.

Skills

Analytical Skills

Coordination Skills

Data Generation Tools

Advanced Analytics Practices

Tools

Analytics Tools

Job description

Job Responsibilities

• Well-versed in using data generation tools to perform day-to-day tasks such as generating analytics insights and campaign leads opportunities and fulfillments from granular data points.
• Constantly improve own technical methods of preparing analytical/campaign deliverables and supervise their work quality and efficiency.
• Possess good analytical skills to conduct new analysis in understanding customers, its impact, and opportunities.
• Good coordination skills to drive the execution of new opportunities with retail business, retail marketing, retail distribution, data providers, and analytic modellers.
• Adopt and execute advanced analytics practices to deepen the quality of insights and campaign leads.
• Assist Chapter Lead in building and nurturing a data-driven culture across squad members to combine usage of data analysis, market knowledge, and product experience to formulate and validate strategies and executions.
• Assist Chapter Lead in engaging stakeholders to produce continuous improvement in acquiring new data sources and applying advanced analytics capabilities to uncover hidden opportunities.