Associate Business Development

Upscale Sdn Bhd; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in business development is seeking an Associate to enhance outreach efforts through effective communication and sales strategies. The role involves outbound contact, personalized engagement with prospects, and diligent CRM management. Candidates should possess a sales background with a proactive approach to cold calling and digital engagement, as well as fluency in English, and ideally Mandarin or Japanese.

Qualifications

• 1+ years of in-house sales experience required.
• Experience in outbound cold calling and sales activities through social media.
• Self-starter attitude necessary.

Responsibilities

• Talk to prospects and guide them to interest in the company.
• Provide value in all interactions and personalize communications.
• Log activities in CRM for clarity and business development.

Skills

Fluency in English

Fluency in Mandarin

Fluency in Japanese

Curiosity

Organizational skills

Tools

CRM systems

Salesforce

Job description

About the job: Associate Business Development

Location: VSQ PJ

Preferably open to all races and genders

Salary: Base Salary RM2500 to RM3000 plus incentives

Interview date: Immediate

Working hours: 5 days a week

Responsibilities:

Key Accountability: Outbound Contact and Qualification

• Talk to prospects and move them from their existing stage of knowledge toward interest in working with the company.
• Desire to be on the phone, on social networks, and on email talking to prospects as much as possible.
• Work ethic to “pick up the phone” as soon as you get into the office in the morning.
• Knowledge of professional social media channels and how to act as a beacon of knowledge in interactions with prospects.
• Collect all data necessary to objectively mark prospects as qualified and pass them to Business Development Managers for closing.

Key Accountability: Customer Service

• Provide value in all interactions with prospects and be someone they generally enjoy talking to.
• Strive for personalization and value delivered in all communications with prospects.
• Help prospects by educating them about the opportunities for which the organization has solutions, tailored to their customer type, market, and interest level.
• Have a consultative attitude about guiding prospects to the right solution by asking questions to diagnose their needs.

Key Accountability: Systems Management

• Capture your activities and insights in our CRM so that the team can build the business and identify new opportunities.
• Log activities in CRM diligently – calls, meetings, emails.
• Add relevant details to your activities, including what was discussed and what content was shared, to ensure clarity for any reader.

Requirements:

Work Experience

• 1+ years of in-house sales experience.
• Experience in outbound cold calling and sales activities through social media.
• Self-starter attitude.

Preferred:

• Experience selling SaaS applications.
• Experience selling products to media buyers.
• Experience in property development companies.
• Experience with CRM systems for sales tracking (Salesforce preferred).
• Proven desire to work constantly on the phone, instant messaging, and social media with potential customers.

Skills, Knowledge & Abilities

• Desire to learn and work in a structured sales environment.
• Organized approach to work.
• Curiosity about the organization and potential prospects.
• Ethical behavior.
• Minimal ego involved in approach to work.
• Fluent in English.
• Fluent in Mandarin or Japanese is an added advantage.