Assoc, Production Eng, WRB Tech (COBOL skills)

Standard Chartered; Kuala Lumpur; Hybrid; MYR 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Flexible working

Wellbeing support

Learning culture

Diversity & inclusion

Zusammenfassung

Standard Chartered in Malaysia seeks an Assoc, Production Eng to ensure availability, reliability, and security of critical production applications with on-call support. You will handle end-to-end operational support, incident resolution and governance for changes and releases.

Key skills include COBOL, CICS, Easytrieve, JCL, VSAM, Linux, scripting, Python and APIs, with a focus on automation and resilience across production environments.

Qualifikationen

• Solid hands-on experience supporting business-critical mainframe applications across online CICS and batch environments.
• Strong COBOL, CICS, JCL, VSAM and Easytrieve knowledge; capable of working with Linux, scripting, automation, Java, Python and APIs.
• Bachelor's degree in computer science, IT or engineering, with ITIL or related certifications advantageous but not mandatory.

Aufgaben

• This is an individual contributor role for hands-on production engineering and end-to-end support of assigned applications.
• Manage application and batch health, respond to alerts, incidents and service requests within SLAs.
• Perform incident investigations, root-cause analysis and implement corrective measures to reduce recurrence.
• Support controlled change, release and deployment activities with appropriate approvals and rollback plans.
• Maintain resilience through disaster recovery, capacity, performance, security, risk and control activities.
• Collaborate with business, development, infrastructure, vendors and other tech teams to resolve issues.
• Improve operational efficiency through automation, monitoring, runbooks, knowledge management and continuous improvement.
• Maintain accurate operational docs and provide timely reporting during incidents and changes.

Kenntnisse

Mainframe knowledge

COBOL/CICS/VSAM

Linux scripting

Python/Java/APIs

Ausbildung

Bachelor's degree in CS/IT/Engineering

Jobbeschreibung

Assoc, Production Eng, WRB Tech (COBOL skills)

• Ensure the availability, reliability, performance and security of assigned business-critical production applications through effective monitoring, operational support and timely incident resolution.
• Safeguard production by ensuring changes and releases are properly tested, approved and implemented in accordance with governance, risk and control requirements.
• Improve operational resilience by proactively identifying risks, eliminating recurring issues, automating support activities and continuously enhancing production processes and system stability.

• Able to do ON Call support, 2 weeks once with standby allowance provided
• Must have skills:
  • Mainframe development or support knowledge
  • COBOL, CICS, Easytrieve, JCL, VSAM
  • Linux, Scripting, Python, Java and APIs

Key Responsibilities

Production Engineering

• This is an individual contributor role responsible for hands‑on production engineering and end‑to‑end operational support of assigned applications, with no formal people‑management responsibilities.
• Manage application and batch processing health, respond to alerts, incidents and service requests, and restore services within agreed service levels while minimising business and client impact.
• Perform incident investigation, root‑cause analysis and problem management; implement sustainable corrective and preventive measures to reduce recurring failures.
• Support controlled change, release and deployment activities, ensuring implementation readiness, required approvals, rollback arrangements and post‑implementation validation.
• Maintain application resilience through disaster recovery, business continuity, capacity, performance, security, risk and control activities.
• Collaborate with business, development, infrastructure, vendors and other technology teams to resolve issues, manage dependencies and deliver reliable end‑to‑end services.
• Improve operational efficiency through automation, proactive monitoring, runbook enhancement, knowledge management and continuous service improvement.
• Maintain accurate operational documentation and provide clear, timely reporting and stakeholder communication during incidents, changes and service reviews.

Skills and Experience

Must-have Skills

• Mainframe development or support knowledge
• COBOL, CICS, Easytrieve, JCL, VSAM
• Linux, Scripting, Python, Java and APIs

Other Skills

• Incident, Problem and Change Management
• Operational Resilience and Risk Controls
• Stakeholder Communication and Collaboration

Motivations

• Energised by solving complex technical challenges, protecting business operations and continuously improving systems through collaboration, precision and proactive problem prevention.

Qualifications

• Key Experiences: Solid hands‑on experience supporting business‑critical mainframe applications across online CICS and batch‑processing environments, including production monitoring, incident resolution, root‑cause analysis, problem management, controlled changes and operational resilience. Strong working knowledge of COBOL, CICS, JCL, VSAM and Easytrieve, with experience collaborating across development, infrastructure, business and vendor teams. Exposure to Linux, scripting, automation, Java, Python and APIs would be advantageous.
• Certifications / Qualifications (only where mandatory): Bachelor’s degree in computer science, Information Technology, Engineering or a related discipline, or equivalent relevant professional experience. Relevant certifications such as ITIL Foundation, IBM mainframe, Linux, cloud or DevOps certifications are advantageous but not mandatory.
• Languages: Proficiency in spoken and written English, with the ability to communicate technical and operational matters clearly to diverse stakeholders.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.