Assistant Vice President, Operations Business Risk & Compliance (GETB)

Great Eastern; Kuala Lumpur; On-site; MYR 300,000 - 460,000; Full time

Job summary

Great Eastern in Malaysia is seeking an Assistant Vice President, Operations Business Risk & Compliance (GETB) to oversee regulatory assessments, identify risks, and ensure policy compliance across the Operations function. The role involves collaborating with stakeholders, guiding investigations, and recommending corrective actions.

The ideal candidate has a degree or higher in a related discipline, at least five years in risk management and compliance, strong analytical and communication

Qualifications

• Minimum of 5 years' experience in a risk management and compliance-related role.
• Audit experience in financial services or insurance is an advantage.
• Strong investigative skills and attention to detail.
• Excellent communication, presentation and interpersonal skills.

Responsibilities

• Assess regulatory gaps and ensure smooth implementation of policies.
• Collaborate with business, legal and compliance teams to strengthen risk management. Recommend and implement corrective measures for non compliance.
• Identify potential risks in processes and provide solutions.
• Investigate incidents, track root causes and ensure corrective actions are completed.
• Monitor and validate action plans from assessments and regulatory issues.
• Provide guidance to the operations on compliance matters.
• Lead the teams of DOO and DRO under Operations in ensuring adherence to regulations. Conduct independent reviews and recommend improvements.
• Establish a service recovery framework for unmet customer expectations.
• Provide regular updates to management on compliance progress.

Skills

Risk management

Compliance

Stakeholder engagement

Investigations

Analytical thinking

Communication skills

Education

Bachelor's degree or higher in related discipline

Tools

Excel

Visio

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Assistant Vice President, Operations Business Risk & Compliance (GETB)

This role focuses on overseeing regulatory assessments, identify and mitigate risks and ensure compliance with internal policies, The role involves collaborating with key stakeholders, conducting investigations and providing guidance on corrective actions..

Key responsibilities:

• Assess regulatory gaps and ensure smooth implementation of policies.
• Collaborate with business, legal and compliance teams to strengthen risk management. Recommend and implement corrective measures for non compliance.
• Identify potential risks in processes and provide solutions.
• Investigate incidents, track root causes and ensure corrective actions are completed.
• Monitor and validate action plans from assessments and regulatory issues.
• Provide guidance to the operations on compliance matters.
• Lead the teams of DOO and DRO under Operations in ensuring adherence to regulations. Conduct independent reviews and recommend improvements.
• Establish a service recovery framework for unmet customer expectations.
• Provide regular updates to management on compliance progress.
• Degree or higher qualification in a related discipline.
• Minimum of 5 years' experience in a risk management and compliance-related role.
• Audit experience in financial services or insurance is an advantage.
• Strong analytical and problem-solving and stakeholder engagement skills.
• Ability to take responsibility and work independently or in a team.
• Strong investigative skills and attention to detail.
• Proficiency in Microsoft Excel and Visio.
• High level of integrity and a positive attitude towards work accountability.
• Knowledge of process improvement, industry trends and Takaful is an advantage.
• Excellent communication, presentation and interpersonal skills.