Assistant Vice President (Credit Control Unit)

Uda Mall; Ipoh; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading retail management entity in Ipoh is hiring an Assistant Vice President (Credit Control Unit) to oversee rental collections and manage tenant accounts. The ideal candidate will have a Bachelor's degree in Finance or a related field and at least 3-5 years of experience in credit control, including supervisory experience. Strong analytical and negotiation skills are essential for success in this role.

Qualifications

• Minimum 3-5 years in credit control or accounts receivable with at least 1 year in a supervisory role.
• Experience handling tenant accounts, lease agreements, and rental collections is highly desirable.
• Ability to manage deadlines in a fast-paced, project-driven environment.

Responsibilities

• Supervise and manage rental collection to ensure timely payment from tenants.
• Prepare regular reports on tenancy aging and rental collection performance.
• Liaise with teams to resolve tenant billing or payment issues.
• Monitor tenant credit exposure and highlight problematic accounts.

Skills

Analytical skills

Negotiation skills

Detail-oriented

Problem-solving skills

Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)

Education

Bachelor's Degree in Finance, Accounting, Business Administration or related field

Job description

Assistant Vice President (Credit Control Unit)

• Supervise and manage rental collection to ensure timely payment from tenants in accordance with lease terms.
• Prepare regular reports on tenancy aging, arrears position, and rental collection performance.
• Liaise with Property Management, Leasing, and Finance teams to resolve tenant billing or payment issues.
• Support and guide CCU project team members in managing tenant accounts and daily collection activities.
• Ensure rental collection practices comply with lease agreements, internal policies, and audit requirements.
• Monitor tenant credit exposure and highlight high-risk or problematic accounts to management.
• Initiate necessary recovery actions including issuance of Notice of Demand, Termination Notices, or other formal communications in accordance with tenancy term.
• Recommend legal action for recovery of debts, when necessary, in consultation with management and legal advisors.
• Provide training or briefings on tenancy-related collection systems and reporting.
• Follow up on overdue rental and related charges via calls, emails, and formal letters.
• Maintain accurate tenant records, lease documents, and billing correspondence.
• Assist in month-end closing by reconciling outstanding tenant accounts and updating collection status.
• Assist in enhancing standard operating procedures (SOPs) for rental billing and collection processes.

The Incumbent:

• Must possess at least a Bachelor\u2019s Degree in Finance, Accounting, Business Administration, or related field.
• Minimum 3-5 years in credit control or accounts receivable, with at least 1 year in a supervisory role. Experience handling tenant accounts, lease agreements, and rental collections is highly desirable.
• Strong analytical coordination and negotiation skills.
• Detail-oriented with strong follow-up discipline & problem-solving skills.
• Proficient in Microsoft Office suite (Excel, Word, Outlook, PowerPoint).
• Ability to manage deadlines in a fast-paced, project-driven environment.