Assistant Underwriter - Health Insurance

Cayman First Insurance; George Town; On-site; MYR 36,000 - 48,000; Full time

Job summary

Cayman First Insurance seeks an Assistant Underwriter for its Health Insurance department. In this role, you will analyze data, issue quotes, and ensure compliance with underwriting standards. This position is ideal for candidates passionate about customer service and looking to grow in the insurance sector.

Benefits

Competitive compensation package

Discretionary bonus eligibility

Subsidized health insurance for employees and dependents

Preferred home and motor insurance

Great company culture

Work-life balance

Qualifications

• Knowledge of underwriting principles and processes.
• Entry-level experience in underwriting group life and health.
• Strong written, verbal, and telephone communication skills.

Responsibilities

• Analyze account-specific data and prepare pricing details.
• Issue quotes and maintain accurate underwriting records.
• Coordinate renewal processes and liaise with other departments.

Skills

Analytical skills

Communication

Multi-tasking

Organizational skills

Education

Associate degree in Mathematics or related fields

Pursuing professional certification in life or health insurance

Tools

Word

Excel

Access

Job description

ABOUT US

‘First’ is more than our name, it’s our nature. Cayman First is an industry-leading Property & Casualty and Health insurer, delivering best-in-class products and services to respond to the changing needs of individuals, households and businesses. Through our carefully selected network of agents and brokers, we provide protection for our customers today and prepare them for a brighter tomorrow. Cayman First maintains an A- (Excellent) financial strength rating from global credit rating agency AM Best.

PURPOSE OF JOB

As an Assistant Underwriter for the Health Insurance department, you’ll analyze account-specific data, prepare pricing details, and coordinate the underwriting process for new business and renewals. You’ll issue quotes, maintain accurate records, and ensure underwriting files meet company standards and regulatory guidelines.

This is a great opportunity for someone with a passion for customer service, who would like to work in the insurance industry. Here at Cayman First Insurance, we offer a supportive environment that encourages collaboration fosters professional growth.

JOB RESPONSIBILITIES

• Maintain submission information for new business and renewals. Gather and Screen data required for analysis.
• Request additional information from broker/direct client and follow up on outstanding information.
• Utilize critical thinking and solid judgment to solve problems, make decisions, and resolve complex issues inherent in ensuring the departmental goals are achieved.
• Underwrite non-standard cases and submit SHIC high risk applications to HIC for approval of suggested loadings.
• Process necessary documentation to broker.
• Answer phone calls and respond to emails regarding policy coverage or benefits and provide/request information as needed.
• Prepare correspondence (letters, email, etc.) to customers, brokers and third parties as needed.
• Coordinate renewal process (gather risk documentation and issue renewal letters, follow up on outstanding specs).
• Maintain up-to-date information in underwriting systems and risk files.
• Identify cases that require further medical evidence and submit requests for the same.
• Approve and provide health insurance quotes for individual applications and groups up to approved levels.
• Liaise with other departments to solve queries as necessary.
• Gather and share portability information with other insurers upon request.
• Meet or exceed employee monthly performance objectives.
• Contribute to achieving all departmental KPI’s.
• Perform other duties and responsibilities that may be assigned from time to time.

• Associate degree in Mathematics or related fields is desirable.
• Entry level experience underwriting experience in group life and health or related areas.
• Pursuing professional certification in life or health insurance, through LOMA or HIA is desirable.
• Strong analytical, communication, multi-tasking and organizational skills.
• Strong written, verbal and telephone communication skills
• Knowledge of underwriting principles and process
• Understands how to access, utilize and analyze necessary reference materials.
• Knowledge of existing systems
• Knowledge of policy forms and documentation
• Proficiency in Word, Excel & Access

Cayman First offers a competitive compensation package with eligibility for a discretionary bonus, subsidized health insurance for employees and dependents, preferred home and motor insurance, a great company culture and work life balance. Compensation will be commensurate with experience and qualifications.