Assistant Store Manager/Store Supervisor, Coach (Bintang Megamall, Miri)

Assistant Store Manager/Store Supervisor, Coach (Bintang Megamall, Miri)

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose

As the Assistant Store Manager/Store Supervisor, you demonstrate ownership for the store by maximizing store productivity and profitability. You develop plans to achieve sales and productivity goals, and work closely with the brand director to evaluate market information and create strategies that can impact store results.

You will lead by example, set the tone for the store, and provide feedback to your team to ensure efficient, productive, and profitable stores that exceed Coach service expectations.

The Successful Individual Will Leverage Their Proficiency To...

• Take ownership and accountability for store productivity and sales plans forecast
• Create a high-energy, sales and service focused environment
• Oversee the Coach service environment within the store by offering constant feedback on service behaviors
• Manage relationships with key stakeholders for smooth execution to achieve sales
• Consistently manage the physical store environment to meet visual merchandising and store maintenance standards
• Identify underperforming staff and take focused action to develop or counsel
• Recognize and value individual performance and communicate appropriately
• Develop plans to address key business issues and utilize these plans to impact business and achieve desired results

The Accomplished Individual Will Possess

• Minimum 1 to 3 years store management experience in retail or service industry
• Experience working in a fast-paced retail environment
• Ability to inspire the team to meet and exceed performance standards
• Proficiency in Microsoft Excel, Word, and Outlook
• Excellent client service and communication skills
• Flexibility to work nights, weekends, and holidays as needed
• Strong customer focus and good relationships with maintenance vendors/contractors

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Retail & Consumer Products, 101-1,000 employees

Tapestry, Inc. is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people. All employment decisions are based on qualifications and are made without regard to legally protected characteristics. Visit Tapestry.