Assistant Store Manager/Store Manager - Maje

SMCP Asia Limited; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading fashion retailer is seeking an Assistant Store Manager/Store Manager in Kuala Lumpur. The candidate will manage store operations, foster client relationships, and lead the team to achieve sales targets. Ideal applicants have a minimum of 8 years in fashion retail, strong leadership skills, and a passion for customer service. This role emphasizes on compliance, coaching, and achieving KPIs.

Qualifications

• Minimum 8 years of related experience in fashion retail, with at least 3 years as shop-in-charge.
• Strong leadership ability and high client focus.
• Proven success in achieving sales targets and KPIs.

Responsibilities

• Build and maintain long-term relationships with clients.
• Ensure team compliance with operational processes.
• Motivate and develop team members according to individual needs.

Skills

Client centricity

Leadership

Interpersonal skills

Organizational skills

Business acumen

Sales & KPI driven

Education

Secondary education

Job description

Assistant Store Manager/Store Manager - Maje

CRM

• Build and maintain long-term relationship with our clients
• Monitor and provide support to the team on CRM management
• Lead the team to achieve sales targets and KPIs to maximize business
• Be on top of the business, react quickly and proactively with any required corrective actions

Operations

• Ensure the team comply with operational process e.g., cash register, stock, visual merchandizing
• Be responsible for internal cross-cutting communications in terms of compliance
• Guarantee the security / safety of the team and goods
• Handle all sales-related report

People Management

• Work closely with HR, be responsible for recruiting and training of talents
• Analyse the team’s performance, motivate, coach and develop the team according to individual’s need
• Handle all people-related issue and review in timely manner

Requirements:

• Secondary education graduate
• Minimum 8 years related experience with (at least 3 years as shop-in-charge) in fashion retail preferably in ready-to-wear
• Client centric and passionate in fashion
• Strong leadership with good interpersonal, organization skills and business acumen
• Sales & KPI driven, willing to aim higher and able to work under pressure
• Candidates with less experiences may be considered as Assistant Store Manager