Assistant Store Manager | KLCC

Lovisa Pty Ltd; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Benefits offered by this job

Jewellery discounts

Global opportunities

Training & development

Job summary

Lovisa is a fast-growing, global jewellery brand inviting you to join as Assistant Store Manager in Kuala Lumpur. This role focuses on leading the store to achieve sales goals while delivering an outstanding customer experience and maintaining a stylish, on-brand environment.

You will mentor and train the team, drive daily operations, and support the Store Manager to execute visual merchandising and brand standards. A dynamic, fashion-forward environment awaits.

Qualifications

• Experience leading a retail team or store operations.
• Strong communication and guest service skills.
• Ability to train and motivate staff to meet sales targets.

Responsibilities

• Assist Store Manager in driving sales and daily operations.
• Lead by example to create a customer-focused, results-driven environment.
• Deliver an exceptional customer experience to encourage repeat visits.
• Train and develop team members to ensure product knowledge and service standards.
• Execute flawless visual merchandising and keep the store on-brand.

Skills

Leadership

Customer service

Sales driven

Visual merchandising

Job description

Ready to dive into the world of super stylish jewellery that doesn’t break the bank? Lovisa is the ultimate go-to destination for trendy, affordable jewellery, and we’re growing fast – and we want YOU to be part of it! If you’re passionate about fashion, love the idea of working in a fun, high-energy team, and want to develop your skills while helping others shine, this is your dream job.

Why Lovisa?

We’re all about diversity, creativity, and building a team that represents the world around us. Whether you're from across the street or across the globe, we celebrate your uniqueness and know it’s what makes our team so awesome.

What’s In It For You

• Endless Growth: We’re constantly expanding (hello, global opportunities!), and we want you to grow with us! Whether it’s leveling up within your local store or taking on an international role, the possibilities are endless.
• Fashion Perks: Get discounts on our fabulous jewellery, plus access to global competitions with amazing prizes – because we love rewarding our team.
• Training & Skills: Not only will you get hands‑on experience in retail, but we’ll train you to become an expert in everything from customer service to piercing (yep, we teach you how to do that too!).
• A Team That Gets It: Work with a group of fun, energetic people who love what they do and always have each other's backs. Your team is your support system, and together, you'll crush it!

The Role

As an Assistant Store Manager at Lovisa, you will play a key role in leading the store to success by:

• Supporting the Store Manager in driving sales, managing daily operations, and motivating the team.
• Leading by example to create a customer-focused and results-driven environment.
• Delivering an incredible customer experience that keeps people coming back.
• Training and developing the team, ensuring they have the skills and confidence to succeed.
• Executing flawless visual merchandising, keeping the store looking stylish and on-brand.

What We’re Looking For

If you're obsessed with fashion and love helping others express their unique style, then we’re all in! We want someone who thrives in fast‑paced environments, enjoys delivering amazing customer experiences, and is ready to bring that positive, can‑do energy every day.

• You get excited about helping people find the perfect piece of jewelry to level up their look. You’re on top of the trends and always ready to style up any outfit.
• You’ve got that hustle – you’re proactive, motivated, and always find a way to get things done. You bring the energy.
• You love being part of a squad that’s always supporting each other and working together to hit goals (and have fun while doing it!).
• You know that delivering an incredible customer experience is EVERYTHING. Every customer is unique, and you’re ready to help them shine!

Ready to join a global brand that’s growing fast and all about making the world a more stylish place?