Assistant Store Manager (based in The Spring, Sarawak)

New Balance; Kuching; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading company in textiles and apparel seeks an Assistant Store Manager for their location in The Spring, Sarawak. The ideal candidate will manage daily operations, lead a dynamic retail team, and exceed sales goals while ensuring top-notch customer service and store presentation.

Qualifications

• At least 6 years of working experience in a related field or retail experience.
• Proficiency in both written and spoken English and Bahasa Malaysia; Mandarin speaking is an advantage.
• Willing to work according to pre-planned shift hours, including weekends and public holidays.

Responsibilities

• Responsible for managing store operations and leading the retail team.
• Plan and prepare monthly duty roster, manage stock, and ensure sales goals are met.
• Responsible for Loss Prevention & Security and prepare reports for the Senior Store Manager.

Skills

Leadership

Customer Service

Communication

Sales-Driven Mindset

Teamwork

Education

Diploma / Bachelor’s Degree

Tools

Microsoft Office

Job description

Assistant Store Manager (based in The Spring, Sarawak)

We are looking for a talented candidate to undertake:

• Responsible and act as a leader and key person of the store.
• Supporting Senior Store Manager in daily operation and working under their direction.
• Responsible for managing store keys, store daily opening and closure on time.
• Executing the Game Plan set by Senior Store Manager, by setting up hourly and daily sales goals.
• Recruit retail team associates as and when required.
• Provide orientation for new retail employee.
• Providing product training and customer service standard in store regularly.
• Ensure housekeeping is completed every day.
• Ensure cash float, sales collection and monetary related amount are calculated accurately, stored carefully and bank in accordingly.
• Working closely with Senior Store Manager on store operations, manpower issue and provide improvement solutions and constructive feedback.
• Ensure store appearance is clean, presentable and all merchandise display follow Visual Merchandising guidelines.
• Monitoring stock movement and merchandise level in storeroom.
• Plan and prepare monthly duty roster of retail team associates under payroll cost and ensure attendances are met.
• Accountable for Loss Prevention & Security including CCTV, inventory and spot checking.
• Prepare relative reports to Senior Store Manager monthly.
• Perform stock take activity for stores and responsible for stock loss occurred in store.
• Assist team with any other projects on an as needed basis.
• Perform any ad-hoc actions assigned by the Management.
• Be resourceful in capturing sales opportunities.
• Ensure retail team members follow SOP as per Management and Retail Operations Department.

Intrigued? Are you the right person that we are looking for...

• Candidate must possess at least a Diploma / Bachelor’s Degree or equivalent qualification.
• At least 6 years of working experience in a related field or retail experience.
• Proficiency in both written and spoken English and Bahasa Malaysia; Mandarin speaking is an advantage.
• Passionate, dynamic, team-driven, highly motivated, willing to take initiative, and eager to learn.
• Positive attitude and able to work in a fast-paced environment.
• Strong leadership qualities with excellent customer service and communication skills.
• Able to work independently with minimal supervision.
• Willing to work according to pre-planned shift hours, including weekends and public holidays.
• Proficiency in Microsoft Office.
• Commercial thinking with a sales-driven mindset.

Interested applicants; please send your completed resume by clicking on the “Apply Now” button.

We regret that only shortlisted candidates will be notified.

Thank you.

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Textiles, Clothing & Accessories 11-50 employees

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