Assistant Store Manager

Jimmy Choo; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading global luxury brand seeks an Assistant Store Manager in Kuala Lumpur. The role involves managing day-to-day store operations, ensuring excellent customer service, and achieving sales targets. Candidates should possess strong leadership and interpersonal skills, with a minimum of 7 years of retail experience, including 2 years in a similar position. This position offers an exciting opportunity to contribute to a brand renowned for its glamour and craftsmanship.

Qualifications

• Minimum 7 years relevant experience in fashion retail industry.
• At least 2 years in similar role.
• Proactive, accountable, and dynamic personality.

Responsibilities

• Manage the store on a day-to-day basis to increase sales.
• Deliver superior customer service and effective staff management.
• Achieve business targets and execute initiatives to grow sales.

Skills

Leadership

Sales-driven

Customer service

Interpersonal skills

Team player

Job description

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Operate the store through superior customer service, sales management, professional selling and effective staff management

Manage the business on a day-to-day basis to increase sales and improve results through creative and effective use of all resources, including effective leadership and merchandise assortment

Achieve business targets and execute initiatives as well as strategies to contribute to the growth of sales

Aim to exceed customer expectations of service and products. Ensure store environments are consistently compelling and shopping experiences are inspirational through brand representations

Work closely with Training Department to ensure that excellent customer service is delivered and maintained

Create a proactive selling culture that focuses on building long term relationships through the conversion of walk-in customers into repeat clients

Motivate and engage staff to achieve sales goals

Manage and evaluate the performance of the team on an on-going basis to deliver individual, team and Company objectives

Report to direct manager to review merchandise assortment on a regular basis. Plan and take necessary steps to optimize stock level and stock mix to reflect sales, buying trends and customer demands

Present merchandise in a manner consistent with standards, in order to maximize sales and merchandise turn

Ensure proper inventory mix matching to market needs

Instruct and supervise staff in the correct execution of operating procedures, including merchandise receipt, pricing, counts and sales

Establish and implement action plans in co-operation with direct manager to develop sales for each product category

Be aware of local trading environment and its impact on our sales, including competitors’ trading activities

Implement and follow proper visual presentation guidelines to project the brand image and benefit sales through presentation

Support Visual Merchandising Department on timely window and interior display changes pro-actively to feature various new items and create excitement

Responsible for all store operation duties including attendance, billing, daily reconciliation reports, bank statement and sales reports to head office and direct manager

Implement group internal procedures and shrinkage control guidelines to prevent stock discrepancies

Work closely with direct manager in terms of decisions and procedures relating to business issue made at the store level and provide clear and informative business review

REQUIREMENTS

Minimum 7 years relevant experience in fashion retail industry with at least 2 years in similar role.

Good command of local language with one foreign language is preferred

Strong business acumen, sales-driven & service-oriented

Strong leadership & interpersonal skills that able to lead and build good relationships with all employees

Good team playerand able to communicate well across all levels and parties

Proactive, accountable, motivated, dynamic, responsible and patient

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Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an assistant store manager? Do you have experience in a sales role? Do you have customer service experience? Do you have visual merchandising experience? How many years of people management experience do you have?

Retail & Consumer Products 11-50 employees

Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playfully daring spirit. Known for its distinctive, fashion-forward style and exceptional craftsmanship Jimmy Choo has become a pioneer in the art of celebrity dressing and redcarpet style. Women’s shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes. Creative Director Sandra Choi has been with the brand since its inception in 1996 with a vision to create one of the world’s most treasured luxury brands. Jimmy Choo has a global store network encompassing more than 200 stores.

Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playfully daring spirit. Known for its distinctive, fashion-forward style and exceptional craftsmanship Jimmy Choo has become a pioneer in the art of celebrity dressing and redcarpet style. Women’s shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes. Creative Director Sandra Choi has been with the brand since its inception in 1996 with a vision to create one of the world’s most treasured luxury brands. Jimmy Choo has a global store network encompassing more than 200 stores.

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