Assistant Store Manager

ECO-SHOP Marketing SDN. BHD. (Retail); Kajang Municipal Council; On-site; MYR 200,000 - 250,000; Full time

Job summary

A retail management company in Kajang is seeking an experienced Assistant Store Manager to oversee staff scheduling, stock management, and ensure store operations management. Candidates should have at least an SPM/Diploma/Degree and over 2 years of experience in the retail industry. Proficiency in English and Bahasa Malaysia is necessary for effective communication with the team. This role is crucial for maintaining the store's operational efficiency.

Qualifications

• Candidates must possess at least an SPM/Diploma/Degree.
• Skilled in staff management for managing the store team.
• More than 2 years of experience in the retail or similar industry.

Responsibilities

• Ensure accurate stock management and verify quantity changes.
• Oversee staff scheduling, daily task completion, and monitor KPI scores.
• Coordinate staff overtime schedules and manage recruitment.

Skills

Staff management

Proficient in English

Proficient in Bahasa Malaysia

Inventory management

Customer service

Education

SPM/Diploma/Degree

Job description

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Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

Oversee staff scheduling, daily task completion, and monitor KPI scores and performance, including customer service and disciplinary actions.

Coordinate staff overtime schedules and manage recruitment reporting to the Area/Assistant Area Manager.

(C) STORE OPERATIONS MANAGEMENT

Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements:

Candidates must possess at least an SPM/Diploma/Degree.

Proficient in both English and Bahasa Malaysia.

Skilled in staff management, as this position involves managing the store team.

Familiar with operational processes, such as work scheduling and inventory management.

Experience as a Person-In-Charge (PIC) in previous employment is an advantage.

Willing to work at Eco-Shop in Balakong.

Possess more than 2 years of experience in the retail or similar industry.

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What follows are the questions you will be asked to answer with your application:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an assistant store manager?
• How many years of people management experience do you have?
• Do you have customer service experience?
• Do you have experience in a sales role?

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What can I earn as an Assistant Store Manager